Desktop Services
Desktop Services represents the centralized portion of the endowed library's desktop computing support framework. We work in partnership with unit IT Support Providers to meet the desktop computing needs of approximately 360 library staff. This includes managing the centralized staff computer budget, CULIT. We also deploy and maintain 80% of the endowed library's public workstations, and manage the associated budget. In coordination with departments and teams throughout the Library, we provide technical support for Endeavor's Voyager client software used throughout the Library. This effort includes creating installation packages of the Voyager clients, writing instructions, and employing various technologies to facilitate the distribution and installation of the software for use on staff computers. Working through your local IT Support Provider, we are pleased to be part of the service team supporting you and your department in all your desktop computing needs.
For questions or problems please contact: 
Contact Information:
Oliver Habicht
Director, Desktop Services
Digital Library and Information Technologies
Cornell University Library
504 Olin Library
Ithaca, NY 14853-5301 USA
Email: oh10
Tel. 1-607-255-4673
Fax 1-607-254-5419
Amy Blumenthal, IT Support Provider (255-7142) (ab18)
Laura Heisey, IT Support Provider (255-1203) (ljh2)
Joe Homza , IT Support Provider (255-2845) (jh688)
Rick Lightbody, IT Support Provider (255-3342) (rpl1)
Pete Magnus, IT Support Provider (255-4436) (pam62)
Joe Richardson, IT Support Provider (254-6377) (jsr38)
Keene Silfer, IT Support Provider (255-4874) (krs7)