Present: Thad Dickinson, Jamie Martindale, Ida Martinez, Lynn Thitchener, Kizer Walker

Minutes: Lynn Thitchener
Facilitator: Thad Dickinson

Announcements:

• Sarah is working on the FAQ's and will share them with the Encompass team soon. At this point, the FAQ's will all be on one page with anchors for questions and answers, rather than linking to separate pages for each FAQ.
• She will be adding a line for Find Databases/Find Articles to the existing TOC (under Research Tools) on May 19. If she has any trouble doing this from home, she will let us know.
• She requested help with formatting the internal TOC for Find Articles/Find Databases. Thad will help with this.
• She is working on the technical pages and will share those when they are ready.
• GC II has prepared a new look for the Gateway homepage starting May 19 -- there will be links to the new system and an announcement. Also starting on that date, when users connect to the existing e-Reference page, a message will appear about the new system (along with a warning that the old one will go away in August).
• Problem reports sent from the Encompass pages will clearly indicate that the user is on the Encompass page rather than e-Reference.

Kizer was introduced to the members present. Thad briefly discussed some of the task member's roles: Briefly, Thad is the chair; Jamie is the co-chair. Thad and Jamie share responsibility for uploading the pages that have been created/edited. Jamie also maintains the manifest file (keyword index to the Help pages). Carmen Blankinship is the Access Services liason. Mary Patterson manages the CUL publications.

• Jamie presented the Safari browser page.

• Ida presented the page on finding Video and audio recordings. This page has been added to the "Finding Specific Types of Materials" under Research Strategy and Process. Since the URL was changed, Jamie will need to speak with Maureen about changing this on the Gateway template to have it appear under the "How do I Find:" drop-down menu on the Gateway. The older version will be archived. Jamie will remove the older version from the manifest file.

• Ida mentioned that a link to a page she created, Library Annex requests, has been added to the Library Services suite on the Gateway.

• Jamie reported that, after consulting with Holly M., she added a blurb about CUWebLogin, including links to the CUWebLogin page, to the FAQ, "I have set up a proxy server according to instructions but it still doesn't work. What can I do?"

• Lynn presented the revised Wireless Access help page. The earlier version will be archived.

Other items:

• Based on our discussion last month, Thad has removed "Search guides for selected e-Reference Resources" from Help. We no longer subscribe to one of the databases, Washington Alert, and the other two guides, NetLibrary and OCLC Web, are out of date. He sent an announcement to IRPC to alert people that these had been removed and received one response with questions about whether we will be updating the Netlibrary guides and a suggestion that we might add links to other guides of this type that have been created by unit libraries.

  Discussion about this issue centered on whether it is advisable to create database guides for databases that have their own Help systems, such as NetLibrary, and, if so, whether creating these guides is within the purview of the Gateway Documentation Committeee. Thad will present the question to IRPC.

• Ida reported that she tried makepage and discovered that the metadata formats incorrectly. Maureen advised us not to use makepage.html until Paul Houle can fix it. This is a low priority for him right now. For now, we will copy and paste from existing web pages to create new pages until we get the word from Maureen that makepage is in good shape. Ida will make changes to our Creating and Editing Gateway Help Pages document to clarify procedures.

• Ida reported that the Bibliographic Management Database Working Group would like to have a web page they are developing linked under Research Tools. Committee agreed to provide this link once the page has been completed.

• Thad reported that he received two suggestions for updating the How to find Dissertations page created by Kornelia Tancheva. He will forward the suggestions to Lynn and she will update the page.

• Thad will send a message to IRPC to announce the new page on Finding specific types of materials: Video and Audio Recordings.
  Postscript: Members of IRPC suggested that the title of the page, "Finding video and audio recordings" is misleading for those who might be looking for musical recordings. Thad proposes that we change the title of the page to "Finding video and non-musical recordings."
  Thad will take a look at the music page (http://campusgw.library.cornell.edu/newhelp/res_strategy/finding/music.html) to make sure it's up-to-date.

  We will discuss these issues at the next meeting.

Next Meeting: To be determined.
Thad has asked each of us to send him an email to let him know what days we would not be available to schedule a meeting.