Minutes

1. We reviewed the charge of the group, which consists in increasing the visibility and importance of the library instruction programs and services on campus by:

Increasing user instruction sessions by 10%

Bringing instruction to the North Campus

Sharing instruction plans and materials across different units

Setting up a program to select and train staff in departments other than Reference for instruction

Creating an on-line library research tutorial targeted to undergraduates

2. We discussed Tony and Kornelia's meeting with the RHA's on North Campus on Sept. 11 and brainstormed for ideas on how to bring instruction to the North Campus students.

Some of the ideas included:

organizing training sessions for the RHA's that would cover library services and resources, so that they would become a source of information for their students
offering one Library Services and Resources session in RPU's computer lab for all NC students this semester, with the long-term goal of offering similar sessions at all the dorms. Our goal is to have the session included in the official training calendar. Virginia will follow up with Kirsten Post Eynav, North Campus Assistant Director, on scheduling sessions for the RHA's and the NC students.
putting together a Library services and resources web site for NC students. Ira and Jill volunteered to do that

3. We spent the rest of the time discussing approaches for increasing instruction sessions on campus. Our ideas included:

contacting new faculty on a regular basis
preparing an Instructional Services Brochure to be mailed to new faculty and distributed at Reference desks
work with colleges and departments to advertise our services
target faculty through a model Course-Info site that incorporates Library Services and Resources. Tony and Ira volunteered to wok on this project

Due to the time constraints, we only touched briefly on some of the other components of our charge. Kornelia volunteered to present her ideas on selecting and training staff from other functional divisions at our next meeting. We agreed that initially we should be meeting every week until we get the North Campus initiative up and running and then go back to regular meetings every two weeks.

On Monday, Sept. 24, we will report on our activities to IRPC and ask for feedback.

Kornelia will schedule our next meeting.

Meetings on 9/19/01, 9/27/01, 10/2/01

Present: Tony Cosgrave, Virginia Cole, Ira Revels, Jill Powell, Susanne Whitaker, Kornelia Tancheva

These are the combined minutes of our three meetings so far. Our next meeting is scheduled for 10/19/01 at 1-2pm.

1. We started reviewing our charge of increasing the visibility and importance of library instruction programs and services on campus by increasing user instruction by 10%; bringing instruction to North Campus students; sharing instruction plans and materials across different units; setting up a program to select and train staff in departments other than reference; creating an on-line library research tutorial targeting undergraduates specifically.

2. We concentrated specifically on a discussion of the North campus initiative and followed up on Tony and Kornelia's contact of the NC faculty fellows in August and their subsequent meeting with Kirsten Post Eynav, the NC Assistant Director, and the RHA's for NC. We asked Virginia and Tony to follow up on offering instruction sessions on NC.

3. As a result, Virginia arranged for a training session for the RHA's on Oct. 17 at 7:30-8:30 pm in the RPCC multipurpose room. We will distribute a library packet including the CUL guide, the library hours, the catalog and e-Reference Collection quick guides, a print-out of the NC Library page that Jill and Ira are working on, ads for the library sessions on 11/13 and 11/28 (see below) and any other material that other libraries sent us. Kornelia asked IRPC for copies of other materials--so far only Suzy Szasz-Palmer has asked us to distribute information on RMC.
Tony, Virginia and Kornelia will teach the session.
Tony is in charge of putting the packets together, so if you have anything you want us to include, please send 80 copies to Tony.

4. Tony arranged for two library sessions for students to be offered on 11/13 and 11/28 at 7-8:30 pm. Jill volunteered to teach one of them. We will be discussing those two sessions at our next meeting on Oct. 19.

5. Jill and Ira are working on two projects: providing a web site for NC students that explains the library services and resources available to them and a power point presentation to be used when teaching the sessions for the students. We discussed the first draft of their proposal. At our Oct. 19th meeting they will be showing us a revised version of the presentation.

6. Ira put together an Instruction Working group site. She will follow up with putting it on the staff web.

10/19/01 IWG Meeting Minutes

Present: Virginia Cole, Tony Cosgrave, Jill Powell, Ira Revels, Susanne Whitaker, Kornelia Tancheva

1. Virginia reported on the instruction session organized by the IWG for the North Campus RHA on Oct. 17 that she taught. She distributed the library folders that the IWG had prepared with information about library services and resources; demonstrated the services that will be of particular interest to the NC students (LiveChat, My Library, other online options; instruction, consultation); and gave a general overview of library resources. The IWG would like to thank Lance Heidig who helped Virginia demonstrate the LiveChat service in real time during the session. Virginia asked the RA's to distribute the library information in the residence halls and specifically advertise the two sessions for students that the IWG is offering on Nov. 13 and Nov. 28.

2. We discussed the publicity for the Nov. sessions and came up with the following plan (We have already designed a flier (thanks to Ira) that was distributed in the packets and in RPU):

Virginia will ask our contact at the RPU whether we could have a larger poster advertising the sessions and a special "Today's event" poster on the day of the sessions.

Kornelia will ask the Gateway Committee to include an announcement on the Gateway.

Kornelia will send a message to all the Faculty Fellows for NC.

Kornelia will ask the Gateway Committee to include a link to the NC Initiative (http://www.library.cornell.edu/northcampus) group from the Instruction page on the Gateway.

Kornelia will send copies of the flier to all libraries.

We will continue to discuss publicity at our next meeting on Oct. 31.

3. We discussed the Power Point presentation that Jill and Ira put together. All editing suggestions should be sent to Ira who will incorporate them and send the full version to us for review.

4. Jill will teach the first session on Nov. 13. Ira will TA. Tony will reserve the projector for both sessions. Ira and Tony or Virginia will be teaching the session on Nov. 28.

5. We have established a regular meeting time (every other Wednesday 9-10) and place (Mann 361 or Olin 106).

6. Our next meeting will be on Oct. 31, 9-10 in Mann 361. The preliminary agenda at this point includes further discussion of the instruction session in November, including further publicity, and time permitting, review of the rest of the elements on our charge.

11/16/01 IWG Meeting Minutes

Present: Virginia Cole, Tony Cosgrave, Jill Powell, Ira Revels, Susanne Whitaker, Kornelia Tancheva (recorder)

1. Ira and Jill reported on the first instruction session for the North Campus students held at RPU on Nov. 13. We had advertised the session through the NC e-mail lists, the Gateway announcements box, the Campus Store, a message to the Faculty Fellows for North Campus, and had put up posters in the NC dorms and RPU. There were no attendees, but Jill and Ira turned the session into individual consultations that seemed to be of interest to the students in the lab.
We discussed possible ways of increasing attendance for the next session on Nov. 28: redesigning the poster, rephrasing the e-mail message, distributing flyers and pre-evaluation forms in person the day before, etc.

2. This led to a general discussion of the type of instruction sessions offered on NC and their timing. The general consensus was that it would make more sense to offer introductory library resources and services sessions early in the semester and then offer research clinic sessions towards the end of the semester.

3. We discussed Ira's proposal for reorganizing the Power Point presentation that Jill and Ira put together into a web presentation. The outcome of the discussion was the IWG would be interested in developing a proposal to LMT for funding an online tutorial.

4. Our next meeting is on Nov. 30, at 12-1pm in Uris.

The IWG met on 11/30/01

Present: Virginia Cole, Tony Cosgrave, Jill Powell, Ira Revels, Susanne Whitaker, Kornelia Tancheva (recorder)

1. We discussed the second RPU session that Ira and Tony taught on Nov. 28. They ended up staying for 1 hr 15 min showing the Library Research and Services presentation that we prepared to interested students but mostly again conducting individual consultations. Students were interested in topics as varied as research in sociology, help with multimedia presentations, assistance after hours, issues with Bear Access, etc. Many of the students in the lab were not North Campus students or freshmen. The students who ended up looking at the presentation did not have comments. However, Ira and Tony received positive feedback by the students they worked individually with. Our contact at RPU, William Horning suggested that we might be able to get more involved in their regularly scheduled programs.

2. We started our discussion about our plans for the spring semester. After a number of possible options, the general consensus was that we will aim for 3 different elements to what we offer in the spring:
a/A session for the RA's through their regular training program. Virginia will send us the final version of the announcement we used this semester before our next meeting, so that we can decide whether we want to modify it in any way. She will also get in touch with her RPU contact to determine what they will be offering.

b/A session for students through a regularly scheduled program at RPU. This is the element we devoted most time to. We decided that we want to concentrate more on research strategies this time. Tony will contact Bill Horning regarding scheduling.

c/Individual consultations during the last 5 weeks of the semester. We discussed the frequency, the number of instructors, whether we should contact IRPC or other groups with a call for volunteers. For the time being, we seem to be leaning towards one session a week, with two instructors either working together or overlapping for a half hour.

3. Our next meeting will be on 12/14 at 12-1 in Uris. Virginia will take a look at a possible meeting time for next semester.

IWG Meeting 12/11/02

Minutes

Present: Tony Cosgrave, Virginia Cole, Jill Powell, Ira Revels, Kornelia Tancheva

1. Teaching and learning with technology Expo in January: We discussed the IWG involvement with the Expo in January. There has been a proposal to consolidate Reference and Instruction to one booth and the question is under which category to place the booth: Course Support or raining and Development. All the members of the IWG felt that the instruction booth belongs under Course Support and were comfortable with having a booth staffed by two people at all times, one of whom will be demo-ing the Video Streaming tutorial and the other course bibliographies, assignments and other projects related to library instruction.
Tony will continue to be the IWG representative on the Expo library committee and will relay this decision to them. He will also schedule staff for the booth. The current shifts are 2 hours.
We also discussed any possible break-out sessions that we may want to do and decided that Tony will ask for 2 sessions at 3 pm on the 16th and 17th. Virginia and Kornelia will be the liaisons for the break-out sessions.

Tony suggested that we prepare a poster on the plotter at Mann. Kornelia will send a message to IRPC, ask for suggestions on what to include on the poster, and make it.

2. Questionnaire
We finalized the survey questionnaire. Kornelia will make the edits and send it to the group for final comments.
We decided to do a web survey as opposed to a print survey.
Virginia and Kornelia will explore who can give us permission to use the Voyager patron database.

3. Meeting time next semester.
We decided to keep the same time. Kornelia will schedule the meetings and Tony will look for rooms in Olin.

IWG Minutes, 2/1/02

Present: Virginia Cole, Tony Cosgrave (co-chair), Jill Powell, Ira Revels, Kornelia Tancheva (co-chair), Susanne Whitaker

Recorder: Kornelia Tancheva

1. We discussed setting up training sessions for present and potential future instructors through the Center for Teaching and Learning. Some of the suggestions included: providing training on presentation and facilitation, as well as instruction skills; organizing more than one session/module to allow for different interests to be met; the possibility for videostreaming those sessions to make them available online; setting up the sessions through Human Resources.
Action: Jill will send the materials she has on a similar workshop series taught in the past.
Kornelia will contact David way from the CTL and invite him to one of our
meeetings to get some feedback and suggestions. She will also contact HR to
explore the possibility of setting up training sessions through them.

2. Tony and Kornelia presented a proposal to the IWG to apply for an internal grant in order to evaluate present library instruction services and resources and recommend future developments. The IWG enthusiastically accepted the proposal.
Action: Ira and Susan will look for case studies on instructional services evaluation.
Kornelia will forward the Internal Grants Guidelines URL to everyone and
submit a letter of intent.
Virginia, Tony and Kornelia will work on the project summary.
Jill will look at successful grant proposals.

3. We nominated Virginia to be the representative of the IWG for the Gateway Redesign Focus Groups. She will sign online, and we will continue our discussion on what we want the instruction presence to be in the redesigned Gateway.

Our next meeting is scheduled for Feb. 14 at 2pm, in Uris CreationStation Lab.

Instruction Working Group Minutes 3/7/02

Present: Virginia Cole, Tony Cosgrave (co-chair), Jill Powell, Ira Revels, Kornelia Tancheva (co-chair), Susanne Whitaker

1. Information:
Ira updated us on the talks between ODL and CIT in regard to CUL's presence on
CourseInfo. We discussed possible ways of including the library and instruction
materials in course web sites. ODL is putting together a model CourseInfo site that the
IWG agreed to provide feedback on.

Kornelia and Tony updated the group on their meeting with members of the IRIS
Transition Team, Pat Schafer, Anne Kenney, and Paul Constantine on 3/4/02.

Kornelia updated the group on the Improving Teaching and Presentation workshop.
We are waiting for David Way to send us his description of the session. Linda Bryan
will include it on the HR calendar once we select a date. We discussed room
suitability and availability and agreed that 2B48 Kroch would be preferable. We will
need a projector compatible with an i-Mac, which David will bring. Once we receive
the session description, Ira will prepare a flier, Kornelia will book the room, and work
with Linda on advertising. We will ask the Professional Development Committee for
help with advertising and possibly refreshments.

2. Internal Grant. We discussed the first draft of the grant proposal. All suggestions
should be sent to Kornelia who will integrate them in the final version.

Instruction Working Group Minutes 6/11/02

Present: Virginia Cole, Tony Cosgrave, Jill Powell, Kornelia Tancheva, Susanne Whitaker
Absent: Ira Revels
Recorder: Kornelia Tancheva

Our meeting was devoted to the logistics of working on the internal grant for the Instruction Services Survey that the group received.

Tony reported on the activities of the Focus Group sub-committee (Tony, Jill and Ira). The sub-committee met with Jean Currie from SRLC to discuss the logistics of the focus groups, possible questions that we would like the focus groups to address, as well as the IWG's responsibilities.

Kornelia reported on the activities of the survey sub-committee (Kornelia, Virginia and Susanne). We discussed the preliminary survey questions that the sub-committee had put together and revised them.

Next steps: Kornelia will check with Mann Accounting on the administration of the grant and get back to Tony.
Tony will schedule the focus groups days and times together with Jean. The Focus Group sub-committee will continue to revise the contents of the focus groups.
Kornelia will set up a meeting with the Office of Communication Strategies to begin designing the survey and get feedback on what the IWG has come up with so far.

IWG Minutes 8/9/02

Present: Virginia Cole, Tony Cosgrave, Jill Powell, Ira Revels, Kornelia Tancheva, Susanne Whitaker

1. Survey updates
Kornelia and Virginia updated the group on their meeting with Scott Marsh from the Office of Communication Strategies in July. Scott recommended that the focus groups be conducted and the data analyzed before the mail-in questionnaire is designed, which might potentially present a problem with our time-line, especially considering that SCRLC will not be able to provide transcripts from the focus groups immediately after they are held. Kornelia consulted with a statistics professor who was of the opinion that the focus groups and mail-in questionnaire can be simultaneous provided there is a pilot study to refine the questions.
We discussed conducting a pilot study and determined that we can do it by Aug. 23. Kornelia will prepare the hand-outs and we will ask patrons to fill out the survey in person just so that we can determine whether the questions need rephrasing.

2. Weill College update
Kornelia updated the group on her meeting with Chris Alpi from the Medical College in NYC. While they are interested in collaborative teaching initiatives and sharing of instruction materials, at this point they are not interested in participating in our survey of instruction needs.

3. Focus Group Planning
Tony updated the group on the focus group preparations. The focus groups have all been scheduled for October. The dates have been chosen with the input of SCRC and the rooms have been reserved.
The focus group sub-group (Tony Jill and Ira) is now beginning to work on publicity. Tony presented their plan for advertising the focus groups, which includes:
- bulk e-mails: to faculty lists by college; student groups; and CU-Lib
- personal e-mails to student employees and instruction contacts
- posters to be distributed in the libraries and department mailboxes
- small hand-outs at reference desks

Ira will put together a flier and send it to us for feedback.

Registration for the focus groups will be handled by Deb Bacon in the same way that registration for OKU workshops is currently done.

4. Other Business
The internal grant account is set up.
Kornelia will look for a regular fall meeting time.
Tony asked for additional volunteers to staff the Library Technology Fair on 8/26 1-3pm in Uris Electronic Classroom.