Patron Survey on Library Building Hours & Services
Description: Conducted 11/02-12/02, with 3,551 respondents. (Most received by Web form, fewer than 100 in hard copy, and approx. 20 emails.) Questions covered: demographics; which library used most often; satisfaction with current hours; services/spaces used/valued most; desire for 24 hour space; priorities given a tightened economy.
Original survey form: [word]
Preliminary Survey Results: [word] [pdf]
Description: Preliminary results by question. Some data broken down by patron group or library. Use in conjunction with:
Attachment (Additional Survey Results): [word] [pdf]
Description: Provides further breakdowns by library or other category and further details on items such as: "other" responses/categories; categorization of comments; and sequence oddities in patron responses.
Detailed data files: [view list]
Processing by: Kim LaMorte and Nancy McGovern

Patron Head counts
Description: Patrons counts for 2 weeks for each participating library between 11/3/02 and 12/14/02 (1 wk for Hotel).
Participating libraries: Africana, EMPSL, Entomology, Fine Arts, Hotel, ILR, Kroch, Music, Olin, Uris, Vet
Summary Charts: [word] [pdf]
Data by day of week and hour of day.
(Entomology, Vet, and Hotel are not included in the summary charts.)
Detailed data files: [view list]
Data further broken down into location in library.
Processing by: Valerie Jacoski

Circulation Activity (charges/renewals) Fall 2002
Description:
By individual library (charted in groups): by hour of day, by day of week, or by week of semester. (For:IRIS, EMPSL, Professional Schools, and Life Sciences.)
By individual library: by patron group: by hour of day, or by day of week, or by week of semester. (For: Engineering, FAL, ILR, Mann, Olin and Uris.)
Summary Charts: [word] [pdf]
Detailed data files: [view list]
Processing by: Linda Miller and Lydia Pettis

Library Profiles: Hours & Services
Library Hours: summary charts for summer 2002, academic year 2002/03
*Total hours open/time frame (bar charts): [word] [excel] [pdf]
Includes: hrs/wk open academic year; total hours open all summer semester; hrs/wk open M-F, academic year; hrs/wk open Sat. & Sun., academic year; hrs/wk open winter break 2003; longest hrs/wk during summer 3 & 6 week sessions.
*Total hours/wk, by week, for summer semester [word] [pdf]
*Opening/closing times by day of week for fall & spring semesters (plus total hrs open/wk) [word] [pdf]
*Opening/closing times by day of week for winter break (plus total hours open/wk) [word] [pdf]
Summary of Services and Number of Staff to Open:[word] [pdf]
Resources/Services Offered by General Time Frame and Category: [word] [pdf]
Description:
Time frames: 24/7; all hours libraries open; certain hours libraries open; cyclically as needed
Categories: materials; space, reference/instruction; circulation/reserve; equipment; consultation; other services
Reference Staffing Offered All Hours? and Reference Statistics Taking: [word] [pdf]
Detailed data files: [view list]
Processing by: Linda Miller

Peer Institutions: Hours & Services Review
Description: Data collected from: Brown, Chicago, Columbia, Dartmouth, Harvard, MIT, Penn, Princeton, Stanford and Wisconsin. Includes data on: number of libraries; fewer hours during breaks?; recent or future hour changes; 24 hour access; recent studies on hours/services; maximum hours per day; security, staffing, special facilities.
Note: Recent changes not reflected in the table: at Wisconsin the maximum number of service hours per day has increased from 7:30 a.m.-1 a.m. to 7:30 a.m.-2:45 a.m.
Summary Table: [word]
Compilation by: Marty Crowe
Detailed data files: [view list]

 

This is the original poster for the CBH study, designed by Carla DeMello.