Help: Technical Support: Computer Set-up:
What are cookies?
Most of us know cookies as a delicious treat, however computer cookies are a bit different. A cookie is a line of information stored in a file called 'cookies.txt' on your computer. The information stored is usually just an identifier that allows the Web site to recognize you when you return to the site or when you click on restricted items. Sometimes it stores your user name and password for a specific site, so you don't have to log in every time you visit a page.
Do cookies need to be enabled in order to use the Library Gateway?
Since most Web-based resources and most functions on the Library Gateway require that your browser is set up to accept cookies, we recommend that you enable cookies for optimal use of the Gateway and its networked resources.
How are cookies enabled?
For more information on cookies and their settings, do a search in your Web browser's Help Index for "cookies" or "privacy".
What are the benefits - and disadvantages - of clearing my cookies?
Sometimes a cookie will expire or go bad and will prevent you from accessing particular Web sites or resources. It's possible to clear specific cookies, but sometimes it's difficult to figure out which cookies belong to which page, and many sites set multiple cookies. It's easy to delete all cookies - but be aware that you may be prompted to re-enter user name and password information or other preferences when you visit specific pages again.
How are cookies cleared?
For information on how to clear browser cookies, do a search in your Web browser's Help Index for "cookies" or "privacy".
If you continue to have difficulties connecting to networked resources, please submit the Report a Problem Connecting form (linked in the footer of this page).