Frequently Asked Questions
Can I use Net-Print with the laptops?
How can I sign up for Net-Print or learn more about it?
What do I do if the screen freezes?
What do I do if I get a message that says something is not recognized?
What do I do if I try to empty the recycling bin and the computer says that emptying the recycling bin will cause something not to work?
What do I do if I hear a beeping sound?
The laptop seems really slow. How can I speed things up?
How can I tell how fully charged the battery is?
How can I tell the wireless connectivity strength within a particular part of the library?
What do I do if there are empty icons on the bottom of the screen?
Who do I contact if I am having problems with a particular program on the laptop?
Can I use Net-Print with the laptops?
Yes. Go ahead and hit the print key. You can then choose which Net-Print printer you would like to print to. There are Net-Print printers in the Reference areas of both Olin and Uris, the Olin Newspapers room, the Asia Reading Room in Kroch Library, and the Uris computer lab.
How can I sign up for Net-Print or learn more about it?
Log on to www.cit.cornell.edu/net-print
What do I do if the screen freezes?
Wait a few minutes. If the screen is still frozen, try holding down the power button. If this does not work, save your work to Thawspace and then reboot the computer.
What do I do if I get a message that says something is not recognized?
Try pushing the floppy or DVD drive in -- it might not be clicked in all the way. If this does not work, try rebooting the computer.
What do I do if I try to empty the recycling bin and the computer says that emptying the recycling bin will cause something not to work?
Empty the recycling bin anyway and then try rebooting. Everything that is preloaded on the computers will be saved. It just means someone had installed something additional on the computer that is not needed.
What do I do if I hear a beeping sound?
The beeping sound means the battery is getting low. Save your work to Thawspace, shut down the computer, and go to the Uris circulation desk to check out a power cord.
The laptop seems really slow. How can I speed things up?
By design, these laptops are somewhat slower than one might like. It's also possible that this may mean the battery is low. Using a power cord may give you a bit more speed.
How can I tell how fully charged the battery is?
The bottom toolbar has a battery indicator (it looks like a blue battery with a red dot on it). If you place the mouse over the battery indicator it will give you the percentage of power left. You may also double click the icon to see an actual power meter.
How can I tell the wireless connectivity strength within a particular part of the library?
The bottom toolbar has a connection strength icon (it looks like a set of green stairs). If you double click on that icon, you will be given a radio connection strength. Typically the strength is strongest in the open areas of the library and weakest in the stack areas.
What do I do if there are empty icons on the bottom of the screen?
Try clicking on the empty icons. This should make them go away.
Who do I contact if I am having problems with a particular program on the laptop?
You should contact someone in the Reference department at Olin or Uris library.
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