CUL Gateway: Faculty Office Delivery

What Is It?
The library is very pleased to offer a new service for Faculty starting Oct. 24, 2005: Faculty Office Delivery. This service, which is in a pilot phase through the Spring 2006 semester, allows Faculty members to request library books for delivery to their department mail room or administrative office, Monday through Friday, during regular office hours. Requests may be placed through the Library catalog and turnaround time is expected to be 48 hours. Requests are limited to book materials from the regular circulating collection of the Ithaca and Geneva libraries; journals, videos, or other special collection items are excluded. There is no charge for this service.

How Does It Work?
Requests are placed through the "Requests" button of the library catalog (see instructions below). The library designated as your service provider (usually the library closest to your building) will check out the book to you through the library's circulation system and will deliver it to your department's mail room or administrative office within 48 hours, Monday through Friday during standard office hours. The book will arrive wrapped and labeled with your name, and will be placed in your mailbox (or in the area designated by your department coordinator). You will be notified when the book is available for you to pick up at your department.

To return books, please bring them back to any library, as you do with other library books. At this time, there is no book retrieval component to the service and the campus mail does not accept library books.

Instructions for placing a request:

Go to the library catalog at http://catalog.library.cornell.edu.
Locate the item you would like to request and click the "Requests" button at the top of the screen.
Log in with your ID number and last name.
From the Type of Request pull-down menu, select "Book Delivery."
From the Pick Up At menu, select "Faculty Office Delivery"
Enter your department and building address in the Comments box at the end of the screen. Submit form.
You will be notified when the book has been delivered, or if the book cannot be delivered for any reason.

The service will be monitored throughout the pilot; we hope you will use the service, and we welcome your feedback. Please contact us with your comments or questions.