Cornell University Library Staff Web Page

Back to StaffWeb Index | Next section

Library Gateway Focus Groups Report

January 1999

Prepared by Karen Calhoun and Zsuzsa Koltay

Assisted by Diane Cellentani of Marketing Backup

Research supported by a 1998 CUL Internal Grant

CONTENTS

Executive Summary

Context of Study

CUL
Other Institutions

Research Objectives

Methodology

Findings

Awareness
Usage
Satisfaction
Likes and Dislikes
Enhancements

Summary of Findings

Conclusions and Recommendations

Recurring Themes
Recommended Actions

Table 1: Summary of Web Sites of 9 Largest U.S. ARLs and 3 Peer Libraries

University of Michigan
University of Pensylvania
University of Illinois at Urbanna-Champaign
Dartmouth
Brown
University of Texas at Austin
Stanford
UCLA
UC Berkeley
Columbia
Yale
Harvard

Appendixes: Interview Guide, Marketing Backup Report

(Contact: Karen Calhoun)

Back to StaffWeb Index | Next section |Gateway Committee Index

rev. 1/26/99 peo