Business Information Group

Cornell University Library

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Meeting Minutes -- October 20, 2004
 
In attendance: Lynn Brown (Moderator), Jean Callihan, Thad Dickinson, Lance Heidig, Angela Horne (Scribe), Mihoko Hosoi, Susan Lacette, Lee LaFleur, Jim Morris-Knower, Don Schnedeker, Kornelia Tancheva

1. Impetus for today's meeting.

Lynn Brown explained that the new unified instruction brochure that appeared this fall prompted her to consider how business instruction is being handled across CUL. By calling together those with an interest in business instruction (either as teachers or those who help with business research), she hoped to see what collaborations might be formed. As the meeting progressed, we realized the there is a library-wide need for help with (and/or collaborations in) business instruction, business research and business collection development.

2. Business instruction inventory.

Those present gave an overview of their current instruction activities. The listings below are not complete, rather a general reflection of classes offered.
  • Mann

    Extensive support for AEM

    AEM 101 (5-6 sessions, 100 students, library assignment prepared with the instructor, held during class time but in the library lab: use business trade journal/newspapers, marketing reports, etc. Primary resources are Lexis/Nexis, ABI/Inform, Mintel, Factiva, BSP)

    AEM 200 (International development / economics / ethics -- four sessions, two covering how to use powerpoint and two teaching business resources)

    AEM 220 (lecture for 400 students on company financials)

    AEM 221 (financial accounting class that requires students to find financial information)

    AEM 240 (marketing class); (uses print resources exclusively for an assignment prepared together with the instructor; current instructor uses only reserve materials)

    AEM 325 and 425 (entrepreneurship classes that work with local small businesses; assignment changes yearly)

    Extensive support for PAM

    Individual instruction requests (such as cooperative extension)

    Also, ECON 101


  • ILR

    HR practices for particular companies

    Econ 101 (coordinated by Stuart and taught by O/U, Mann, and ILR)

    Collective bargaining (has a company research component)

    Arbitration

    Labour unions & administration

    International HR and labor relations

    Workshops open to anyone on various topics

    International career

    Labor and employment law

    Organizational dynamics, organizational change, business process reengineering


  • Hotel

    HA 165 (Managerial communications)

    Multiple database training (Top 4 in 40 format)

    Hotel staff training

    Single database training (Bloomberg, etc, using hospitality examples)

    Single classes for marketing, strategy, etc.


  • Law

    Offer a business research one-credit class. Lynn has guest taught in this class.


  • Management

    Multiple database classes (Top 4 in 40 format)

    Career-based (general and international)

    Entrepreneurship (engineering and business classes)

    Market research

    Database-specific (such as Bloomberg)

    CUL resources

    Historical finance (covers EIU Country Data, EIU Country Reports, Datastream, IFS Online, etc)

    Bullseyes (short, targeted classes that tackle a particular topic or aspect of a resource)


  • Olin / Uris

    ECON 101

    (City & Regional Planning)

    Asian studies (financial and economic statistics, company data, etc)


3. General discussion. There was unanimous support for regular information sharing / improved communication amongst those responsible for business-related research and instruction. Ideas bandied about and general comments offered included:

Many non-Management staff are using the Management Library's site to answer business questions, particularly the Management FAQs

ECON 101 is a collaborative success story that currently involves Mann, ILR, and O/U. Stuart coordinates the effort (15-20 sections of 20-25 students/section is taught at the different library partners.) There are guidelines for the class, but each class is not a clone. Management noted that it would be helpful for us to see the assignments/topics beforehand so that we'd be ready for the students who come to us for help. This might be a class Management could become involved in.

Develop a common business information webpage (one that pulls together the disparate information each of our libraries offers for business research). This would help us learn from each other and better serve our patrons.

Form a standing working group (perhaps named the Business Information Working Group) that would fall under PSEC / IRPC. Launch our own website through the new IRPC webpage.

Learn about business resources available only at individual libraries and not through the Gateway. These might be shown during field trips to each other's libraries.

Use a discussion list to share questions, problems, solutions, upcoming / current assignments, etc. This might either be IRPC-L or a separate business discussion list.

Share information concerning classes being taught, assignments on the go, etc.

Offer staff training a là the classes Management held at Mann a few years ago.

Specialization versus broad knowledge. What level of general business skill do we expect, and at what point do we refer questions to "experts"?

Duplication of effort. How can we minimize this without negating creativity in the different units?

Serve as guest lecturers for each other's classes.

Collaboratively/cooperatively investigate business collection development needs/gaps. This might be funneled up through the social sciences team.

Develop a common class that tackles core business research competencies; might be collaboratively scripted and rolled out for Fall 2005. This would be an open-to-all traveling workshop conducted in different libraries. Human resources instruction or entrepreneurship instruction are two other areas to consider for collaborative efforts.

What are the physical restrictions on instruction classes. For example, can non-Hotel students take library classes that are held in the Hotel School lab?

How does economics fit in? (Olin typically handles undergrad questions while grads come to Johnson.)

4. Student needs. We talked broadly about the sorts of areas we need to address:

Job search (can break this up into the specific skill sets / competencies)

Navigation (of print and online)

Company information

Entrepreneurship

Marketing

Assignments (business or business "like")

Where can students go for help? (which libraries are open to them, what's online, etc.)

5. CUL staff needs. Most of the discussion points appear in part three of these minutes; we recognized quickly that we can't address student needs without looking at our own internal staff needs.

6. Next steps. Send these notes to IRPC-L and consider what collaborative steps we'd like to take as a group. To be discussed at our next meeting, Wednesday, November 17th, 1030-noon, ILR 237.



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