Need a book but not sure where to start? So did Nikhil.

"This past fall, I was preparing for an interview and needed an asset management textbook. My first thought was to buy it on Amazon; however, I quickly realized I should check out the resources the library already has. To my surprise, I found it in our system but was struggling to check it out. I went on the Cornell University Library website, and hopped on the Ask a Librarian online chat function. Within five minutes, a librarian listened to my issue and found me the book I needed. They sent me a pickup location and the arrival time of the textbook. The process was painless and quick, and the service was great!"—Nikhil Rao '22, Hotel Administration