Cecilia Sercan, Library Technical Services
Cecilia has been at Cornell for over forty-five years, which puts her in rarefied company. She came up through the ranks, starting as a library assistant in 1969 and going on to become Head of Original Cataloging and then Principal Cataloger. She has trained several generations of Cornell cataloguers, and you hear people talk of her generosity and good humour in this role. She has never taken a narrow view of her duties. When not cataloguing she has taken on selection duties in areas as diverse as philosophy and philately as well as her core area of Latin American studies, served on various project and policy committees, and done some consultancy work. She has many friends here and has many stories to tell. Through her work with professional associations - she has been with SALALM for many years, and has served on national bodies including CC:DA and PCC - she has also become one of Cornell’s most widely recognized representatives. When people hear that I work at Cornell, as often as not they’ll ask if I know Cecilia Sercan. (Chiat Naun Chew)
From left: Lois Purcell, Mae Louis, David Corson, Jacquie Beal
Jacquie Beal, Library Administrative Services
Jackie Beal is a great asset to our Library Human Resources team. She has been with us for about 2.5 years now and brings a wealth of experience from her career at Cornell. Prior to working in the Library, Jackie was the Business Manager for Cornell Plantations for four years, and worked in the Facilities Services division for fourteen years where she held various progressively-responsible positions, ending with her role as HR Manager. Jackie began her career in the university’s Human Resources division, where she worked in employment, compensation, and executive support to the department head. Outside of work, Jackie enjoys spending time with her two adorable granddaughters, being outdoors in any type of activity, and recently helped her daughter plan a beautiful outdoor wedding. (Lyndsi Prignon)
David Corson, Rare & Manuscript Collections
David Corson is celebrating two big milestones this year, thirty-five years of service and his retirement! Please see his write-up in the Retirements section below!
Nancy Dailey, Mann Library
Nancy has had many different roles at CUL over the span of her career, including working at the Hotel Library, in Mann Access Services, and most recently, in Mann Interlibrary Services (ILS). In 2013, she shifted responsibilities from being the Lending Coordinator (a position she held since 2006) to the Borrowing Coordinator, where she processes loan requests from Cornell patrons so they can borrow materials from other institutions. She also helps hire, train, and supervise the ILS student employees. Because Nancy is familiar with all aspects of lending and borrowing, she has been a tremendous resource to the department, which has seen a lot of change over the past few years. Nancy also has a great wealth of knowledge of Access Services policies and procedures, and she works regular shifts at the Circulation desk in addition to her ILS responsibilities. We appreciate Nancy’s ability to manage change and take on new roles and responsibilities as needed – she’s a true team player! She brings a cheerful, upbeat presence to the job with her great sense of humor and her warm, friendly demeanor. (Tobi Hines)
Sung Ok Kim, Library Technical Services
It’s impossible to pick just one trait of Sung Ok’s to highlight. As an original cataloger in Library Technical Services and the selector for Korean materials, she has to juggle many responsibilities and she does this with an enviable calm. No matter what the department calls on her to do, she always accepts with a good-natured smile. As a cataloger, she was an important part of the Cornell/Columbia endeavor, “2CUL.” What started as a pilot project of cataloging Korean language materials for Columbia, became a successful and important contribution to Cornell and Columbia’s cooperative efforts. As a selector, Sung Ok handles selection and manages the materials budget, works with faculty, hires and trains the student assistants, and essentially oversees the smooth running of the entire technical services process. She is the most dedicated and conscientious of catalogers and a most devoted steward of the Korean Collection. Sung Ok takes her responsibilities to others seriously. She devotes her time to her church library, does Korean translation, and tutors in the Korean language. (Pam Stansbury)
Mae Louis, Law Library
Mae embodies the personal qualities an employer looks for in an ideal employee. She is hard-working, self-motivated, dependable, collaborative, service-oriented – and modest! Although she performs her duties away from the public spotlight, the library would not be able to function without her integral contributions. Mae’s job title is Cataloger, but she is also our department’s student supervisor, statistics keeper, annex project coordinator, and government documents assistant. The quality about Mae that I, as her supervisor of many years, most admire is her ability to keep calm in stressful situations. This remarkable quality has been demonstrated time and again over the years, as our workplace has evolved and undergone sometimes radical change. Mae is a wonderful example of grace under pressure. When confronted with a problem, whether big or small, Mae rises to the occasion with equanimity and does what needs to be done for the good of the Library. She maintains a cheerful, courteous, respectful, and professional demeanor at all times in her interactions with co-workers. She is a positive role model and extremely well thought-of by those of us who are fortunate enough to work with her. I take great pride and pleasure in congratulating Mae on her 35 years of service to the Law Library and CUL. (Jean Pajerek)
Lois Purcell, Library Technical Services
Lois Purcell’s career at Cornell is a case study in how a flexible institution can retain an exceptional employee through a variety of significant life transitions. Lois started working at CUL in the early 1960s. After a few years she quit because she needed to be at home with her young children. She came back part-time, but one of her children became ill so she had to stop working. She returned to Olin in 1976 as a “problems assistant,” and then moved to the Law Library where she worked for eleven years. In 1987 she left the Law Library and lived and worked in Vermont (at two different academic libraries in Burlington). She returned to Library Technical Services in Olin in 1996, where she has worked ever since. At the present time she is part-time again, now in phased retirement, doing documentation, acquisitions, authorities, and other tasks for the department. She is good at everything around here. Lois is proud of her three sons and five granddaughters. And I am sure they are proud of her, too! (Adam Chandler)
From left: Jean Pajerek, Margaret Nichols, Cynthia Lange, Lance Heidig, Barbara Eden, Rhea Garen
Kathy Chiang, Mann Library
Kathy Chiang is celebrating two big milestones this year, thirty years of service and her retirement! Please see her write-up in the Retirements section below!
Barbara Eden, DSPS Preservation & Conservation
Since Barbara began her CUL career working at the circulation desk at the Fine Arts Library thirty years ago, she has made significant contributions to several program areas. During the early desktop PC days, she created an online reserves database using PCFile. In 1987, she began working in Olin IL as the “searcher” using the card catalog there. The next year she joined Preservation as the Project Manager for the first RLG Great Collections Microfilming Project, which was the beginning of an ambitious microfilming program (25,000 volumes) that evolved into production digital imaging for CUL collections. Barbara was a key player in the early days of CUL imaging and managed the workflow for projects such as the Making of America. In 2002, she became the Associate Director of Preservation, then becoming Director in 2005. She has served as PI/Manager on numerous grants focused primarily on special collections and education and training. During various points in her career she has been responsible for Conservation, the commercial binding office, collection management in Olin/Uris, the Olin Media Center, the Library Annex, the Large Scale Digitization Initiative, and the workflow associated with the sale of the Uris collection to Tsinghua University. These are just some examples that illustrate Barbara’s productive career. She works effectively with a range of colleagues and is efficient in getting things done. Outside of the workplace, Barbara is a fabulous gardener and loves cooking with freshly harvested food. Congratulations on your thirty years of remarkable contributions to Cornell, Barbara! (Oya Y. Rieger)
Rhea Garen, Digital Scholarship & Preservation Services
Rhea Garen began her tenure at Cornell as an undergraduate in Microbiology, and has since contributedto the institution as aphotographer, artist, and scientist. In 2000 she joined Cornell University Library as the lead photographer for Digital Consulting & Production Services,producing stellar images of the Cornell collections for the world to enjoy. Examples of her stunning work can be seen in the Cornell Antiquities Collection and the PJ Mode Persuasive Map Collection. Rhea brings an incrediblecraftsmanship to her work, combining the best that science and art can offer. She is also a generous colleague and teacher, offering her knowledge and expertise to faculty, staff, students, and patrons whenever possible. In her spare time Rhea is an accomplished artist, with work in the permanent collection of the Getty Museum, as well as an enthusiastic gardener and bird-watcher. We feel extremely fortunate to have her in our group, and look forward to many more years of working with her in the future. Please join me in congratulating Rhea on her thirty-year anniversary of being at Cornell. (Danielle Mericle)
Lance Heidig, Research & Learning Services, Rare & Manuscript Collections
Lance has worked in CUL since November of 1984, where he started as a Reference and Instruction Librarian for Olin and Uris. After working as the Circulation and Reserve Librarian for Uris Library from 1987 to 1993, Lance returned to reference and instruction for Olin and Uris. Lance is an effective instructor with a rich history of partnering with faculty in new and creative ways as an embedded librarian in courses across the curriculum. His outreach work on campus has raised the visibility of the library, especially in his tenure as the liaison for the New Student Reading Project. In 2011, Lance began a split appointment with RLS and RMC. In RMC, Lance serves as Instruction and Outreach Librarian, introducing students, faculty, staff, alumni, and others to RMC’s collections and services. Lance teaches class sessions on a variety of topics, but with the many Civil War anniversaries taking place over the last several years, he has become particularly renowned for his exemplary teaching with our tremendous Lincoln materials. Anyone who has had the good fortune to attend one of Lance’s talks or tours knows how infectious his enthusiasm is. We thank Lance for his years of service, and look forward to many more! (Meghan Sitar & Anne Sauer)
Cynthia Lange, Law Library
One of Cynthia's greatest strengths is her passion for intuitive design and doing things right the first time. Her work reflects her commitment to quality and her contributions to her team are invaluable. Specifically, Cynthia has a knack for finding elegant solutions to complex problems. She continues to inspire those around her through her commitment to learning and creating value in the community. (Maggie Ambrose)
Margaret Nichols, Library Technical Services
I first heard of Margaret Nichols through an associate who was clearly in awe of her. In person, Margaret turned out to be every bit as proficient and organized as I had been led to expect, but rather more approachable. (She is Dr. Nichols, but doesn’t go out of her way to advertise the fact.) As Rare Materials Cataloging Coordinator, she oversees the cataloguing, acquisitions and inventory of some of our most distinctive and valuable collections. It’s a demanding role which requires the ability to take pains over detail while being able to take the long view: it’s part of her job to juggle priorities among a diverse range of projects that can take years to work through. Strongly held views are an asset in this job, but so is tact, and Margaret has both. Not coincidentally, she is well-respected professionally, having recently steered an editorial team through the process of drafting the new DCRM(MSS) standard (Descriptive Cataloging of Rare Materials (Manuscripts)). We’re lucky to have had her with us for thirty years; and having seen her project list, I hope she sticks around for another thirty. (Chiat Naun Chew)
Jean Pajerek, Law Library
Jean was hired at the Law Library straight out of library school in 1985 as the assistant catalog librarian. Her main selling point at that time was that she knew German, and the library had a large backlog of German monographs that needed cataloging. This was back in the era of the card catalog, paper Kardex, electronic erasers, and McBee cards! In 1989 she was promoted to Head of Cataloging and in 2001 she became Head of Technical Services (later Information Management). I have worked closely with Jean for the past four years. Her drive, initiative, creativity, attention to detail, and strategic thinking have been most beneficial to me and the entire library in her role as Associate Director for information Management and member of the law library leadership team. I applaud her deep commitment to the information management department, including the law school repository and provision of open access to legal scholarship. Jean is a great colleague who can make everything seem just fine with her sunny disposition and infectious laughter. I congratulate her on her thirtieth anniversary at Cornell and wish her many more successful years. (Femi Cadmus)
From left: Johanna Williams, Ardeen White, Suzanne Schwartz, Craig Mains, Donna Callais, Sarah How
Donna Callais, CUL Information Technology
I became Donna’s supervisor in 2012, though I don’t think of it as supervision but basically getting out of her way so she can do what she’s been doing so well for the last nineteen years, which is providing exceptional support to the staff at Mann Library. As her previous supervisor, Holly Mistlebauer, wrote in 2010, Donna is conscientious, responsible, dependable, proactive, positive, hardworking, and caring. She is an exceptional communicator who is always keeping the Mann staff up to date on the latest news and information that affect their work. She gets high marks for her responsiveness, her attention to detail, and her ability to get users the right tools they need to do their work. She gets great pleasure from her daily interactions with the people she supports. In her down time she loves to escape to the Adirondacks where she can be found gliding on a peaceful lake in a kayak. (Pete Magnus)
Sarah How, Research & Learning Services
Three weeks after Sarah How started work at Cornell, the Berlin Wall came down, and ever since, she has followed European historical events with a close professional eye. Hired as a collection development librarian, Sarah has been Cornell’s selector for Western European social sciences since 1989, but has also over the years had responsibility for many other areas, including—currently—French and Italian language, literature, and history. She joined the department now known as Research and Learning Services in Olin & Uris Libraries thirteen years ago and has expanded her portfolio to embrace reference, instruction, and outreach. Sarah has served on and chaired a variety of library committees, from newspapers to digital resources. The long-term liaison to the Cornell Institute for European Studies (CIES), Sarah has been awarded several grants from CIES for collection development-related travel and research, and has participated in CIES-funded projects such as the Europe in the World competition and Foreign Fields project, all of which have served her well in her role as liaison to the Romance Studies department. Sarah has served as chair of WESS (ACRL’s Western European Studies Section), and currently is chair of CIFNAL, the Center for Research Libraries’ Cooperative Initiative for Francophone and North American Research Libraries. Her recent professional interests include multimodal humanities research (she coordinates the CUL Digital Humanities Interest Group), electronic books (especially Overdrive for academia), and multilingual databases. Please congratulate Sarah on her diverse career during twenty-five great years at Cornell, and here’s a well-kept secret: she’s a great source for recommendations for your summer reading list—in French, English, or Italian! (Susette Newberry)
Craig Mains, Olin & Uris Access Services
Craig Mains first joined Cornell University Library as a Building Attendant, checking IDs so that only graduate students or undergraduates with special passes could use the Olin stacks. Within a year he was promoted to Evening and Weekend Supervisor and has been doing an outstanding job in this position for the last twenty-four years! Craig capably handles security incidents, emergencies, health crises, and building problems with aplomb; he is a true asset to the library. In addition to his position at CUL, Craig is also the Director of the Ink Shop Printmaking Center. He has been designing publications and exhibitions at the Center for the last fifteen years. Craig’s true passion is in his design work and the library has greatly benefited from his expertise. From 2006 to 2008, Craig managed a $75,000 project to convert all Olin, Kroch, and Uris signage to be ADA compliant. One cannot walk through these libraries without seeing an example of his work. Most recently, Craig has assumed the supervision of the Student Designer for Olin & Uris Libraries, an assignment that is a perfect complement to Craig’s skills. Access Services staff delighted in witnessing the many changes to Craig’s personal life -- in 2012 Craig married Jenny Pope and in 2014 they welcomed baby boy Jasper into their family. Here’s to another twenty-five years at CUL, Craig! (Wendy Wilcox)
Jo McNamara, Library Technical Services
Joe began his CUL career at the Hotel Library in 1989 as a night supervisor. In June of 1990 he joined technical services in Olin Library, then known as CTS, in the Authorities Unit of the Cataloging Department and has been doing authority and catalog maintenance work ever since. Joe’s expertise in authority control is second to none and he is the resident expert of the eccentricities of Gary Strawn’s headings maintenance program. He has successfully taught a plethora of students to do authority control work with high expectations and usually the students achieve and exceed them largely due to his efforts. He often has students who stay with him for three to four years and he gives them increasingly complex work. In the last few years Joe became a member of my group in Batch Processing which was a natural fit as he has been doing authority work in batch for several years. Joe brings a work ethic second to none and brings his own brand of humor to the unit. Joe also is an accomplished musician and we have had the pleasure of his performances at several holiday parties. We extend our hearty thanks and congratulations for twenty-five years of excellent work and our hope to be the beneficiaries of his continued excellence for many years to come. (Gary Branch)
Suzanne Schwartz, O/K/U Collection Maintenance
Suzanne Schwartz has been a colleague for many of her twenty-five years at Cornell. She came to Stacks Management as a bookshelver, and then moved over to Newspapers and Media. Today she is our student supervisor and in charge of newspapers for Olin, Kroch, and Uris. She also is a book mover and coordinator of various special projects. There is nothing in Stacks Management she can’t do. Suzanne is a dedicated, conscientious supervisor and knows the minutiae of the embattled, but not lost, world of print newspapers. She also is a musician, playing cello, mandolin, and ukulele. It has been an honor and pleasure working with her all of these years. (Jon Frankel)
Ardeen White, Library Technical Services
Ardeen is an original cataloger for Rare, English, and Spanish language materials and serves as the LTS training coordinator. Because Ardeen is responsible for our training needs, she is constantly looking for ways to improve her knowledge base, and often takes courses on and off campus to that end. Her eagerness for learning, as well as for teaching others, is a great asset for LTS. Not only has she trained many a student worker, but also her colleagues in anything from inputting, copy cataloging, original cataloging, and dare we forget, cataloging “funny formats.” All this parlayed her into being appointed Program Coordinator for the LTS Continuing Education Team which allowed her, along with the other team members, to come up with specialized training in various topics such as OCLC, Macro Express, Confluence, and the “Tips” classes. Although Ardeen’s role on the Continuing Ed Team is officially described as “program coordinator,”in practice it is much more. Given her energy and enthusiasm for this assignment, Ardeen willingly takes on much of the team’s “dirty work:” maintaining its wiki pages, taking and posting meeting minutes, distributing announcements to LTS-L, compiling feedback from programs, and yes, coordinating and organizing those programs. She is the spark plug that has driven LTS’s continuing education effort over the last couple of years. Having begun her career in CUL at the Experiment Station Library in Geneva in 1990, the following year she moved on to Technical Services in Olin Library as a searcher/fastcatter and continued on to become an original cataloger and trainer. When not at work, Ardeen enjoys a very wide variety of creative endeavors from felting to fly-tying, doing Yoga, and enjoying her two adorable rescue cats. (Pam Stansbury)
Johanna Williams, Olin & Uris Access Services
For years, Johanna has been opening Olin Library weekday mornings. She knows more faculty, staff, students, and community members by name than any employee I have ever worked with. It is not uncommon for Johanna to greet a patron and ask, “How did you make out on that exam?” or, “Is your wife feeling better?” In the span of time it takes for someone to pick up their materials, she is able connect with them on a personal level. I have always admired her ability to make connections with people. It is these little things in life that make such a difference. Johanna is someone that was born to work in customer service. Her cheerful smile and loud roar of laughter are qualities that really set Johanna apart. Her primary responsibility is the hiring, training, scheduling, and supervision of up to 35 students each semester. This is a huge responsibility and one that she takes very seriously. She is the type of supervisor you would want your own child to have as a first supervisor. She is firm, yet fair and understanding. She teaches her students valuable life skills that they will be able to use throughout their careers. When Johanna is not at work she is spending time with her beloved mother, other family, and close friends. Congratulations on your twenty-five years of dedicated service, Johanna! (Bethany Silfer)
From left: Swe Swe Myint, Ann Crowley, Eileen Keating
Ann Crowley, Library Administrative Services
Ann Crowley has worked with the Library Finance and Budget office through two accounting systems, two library management systems, and four budget systems, not to mention three university librarians! Throughout many system, reporting, and personnel changes, Ann has consistently provided financial services and reporting to the Library. Her analytical skills and deep knowledge of library systems and processes are invaluable. Ann’s colleagues also appreciate her teamwork, sense of humor, and balanced approach to life. I’m grateful to have had the opportunity to work with Ann, and appreciate her and her service to the library. (Tami Magnus)
Eveline Ferretti, Mann Library
Eveline’s official title is Outreach & Communication Administrator at Mann Library; it’s like saying Bruce Springsteen works in the music field--the title just doesn’t get at what a rock star she is around Mann when it comes to coordinating our public programs and events and getting the word out about what's going on at Mann (and this really is an apt metaphor--the Rock and Roll Hall of Fame opened in Cleveland the same year Eveline started at Cornell). It’s impossible to list everything Eveline does for the library in these areas, but suffice it to say that she is an energetic and intelligent foundation supporting Mann’s most successful public programs, including our Chats in the Stacks & Reunion book talks and our gallery and lobby exhibits, as well as a tireless captain of our news both in print (the annual reports to Friends of Mann, for example) and online (she posts daily to our Facebook page, which has acrrued nearly 500 followers to date). So perhaps, maybe, New Jersey is as proud of their native son as we at Mann are of Eveline, the Boss of our communication and outreach. (Jim Morris-Knower)
Eileen Keating, Rare & Manuscript Collections
Eileen Keating serves as the University Records Manager, promoting and coordinating an active program to manage university records in all formats and working with university staff on the maintenance, transfer, and disposition of records. Additionally, she serves as the Records Manager for the College of Human Ecology’s comprehensive records management program. Although I’ve only been Eileen’s supervisor for a short time, I’ve been tremendously impressed with her ability to work with a variety of constituents in conveying the complex concepts of good records management. Eileen regularly works with faculty, staff, students, alumni, and visiting scholars to both build the collections and ensure access and use. This year, Eileen provided fantastic support for Sesquicentennial programming both in RMC and in Human Ecology. She assisted in the development of the “150 Ways to Say Cornell” exhibition in RMC and curated an exhibition in Mann Library lobby on “The History of the Home Economics Fellowship: Reflections on an Evolving Field.” All this while continuing to provide excellent consultation and advice, participating in CUL committees (including the Library Repository Executive Committee and the Theses and Dissertations Committee), and serving on the board of the Central New York Chapter of ARMA, hosting their fall meeting here at Cornell. Many thanks, Eileen! (Anne Sauer)
Swe Swe Myint, Library Technical Services
Swe Swe is the Gifts Coordinator for Library Technical Services and she is very well suited for this position. Swe is very professional, welcoming, and kind, as well as flexible when the situation demands, such as when a larger gift suddenly appears at her desk. There are protocols for such which not everyone realizes, but Swe is so good-natured she rolls with it. Always conscientious and considerate of donors, Swe also promptly acknowledges gifts when requested. She joined technical services in 1999 as a monograph receiver and processer, and has since progressed to copy cataloger, in which position she has been for several years now. While continuing with her full time position here in LTS, Swe was fortunate to have taught Burmese for five years in the Department of Asian Studies, which she greatly enjoyed. She also contributed her Burmese language skills to a Berlitz publication which became available in 2013, “Burmese Phrase Book & Dictionary.” Happy to share her culture and heritage with anyone who asks, Swe continues to be active in the local Burmese community. (Cynthia Pike Rich)
Vanessa Ng, Hospitality, Labor & Management Library
Vanessa Ng came to Cornell in 1990 as a student, and became a full-time employee in 1994. She has been in the library system since 2001, having worked at Olin/Uris (reserve assistant) and at Hotel (reserve supervisor/student supervisor). She is currently at HLM where she wears the dual hats of reserve coordinator and student supervisor. Not only does she play a huge role in keeping Access Services running smoothly, but maintains a second job providing IT support at Family Medicine Associates. If that’s not enough, Vanessa is also a credentialed photographer at horse racing events, typically working in New York City and Saratoga, as well as traveling to New Jersey, Kentucky, New Orleans, California, Chicago, Paris, Hong Kong, and Dubai. Her biggest thrills in the sport have been chasing $10 million dollar star, Curlin, as well as visiting the well-protected legendary stallion Storm Cat. She was also a photographer at this year's Triple Crown, which she considered to be a true privilege. She photographs wildlife and would like to do portraits professionally in the future. Other interests include writing fiction/poetry, creative non-fiction, and communications/journalism, as well as web development/design and animals/wildlife/environmental issues. (Billy Cote)
Tom Trutt, Mann Library
Before coming to Mann Library, Tom Trutt worked as a supervisor at the Cornell Dairy Bar from 1995-2000. When he joined the Access Services team at Mann, he started as a back-up Night Supervisor and e-Reserve Coordinator. Over the years, Tom has had many different responsibilities as a Public Services Assistant, including working at the Circulation desk, overseeing poster printing at the Stone Center Help Desk, and most recently, becoming an essential member of our Access Services Student Management Team. He has phenomenal technical skills which he has used to improve many library services and assists his co-workers with various technology issues, including the development of the Ares Tools program which has been a huge help for Reserves staff throughout CUL. Tom regularly helps produce statistical reports, and has developed a student employee management website used by Mann and several other Access Services departments at CUL. We are very fortunate to have Tom’s vast knowledge of access services functions and systems, as well as his excellent customer service skills at Mann's Circulation desk. His recent efforts on various committees and projects – such as the Mann Service Point Task Force – have been invaluable. His superior technical aptitude, his generosity, and his dedication make him a real asset to Mann and CUL. (Tobi Hines)
From left: Adam Spry, Peter Martinez, Cindy Lamb, Lyndsi Prignon, Beth Kelly, Erla Heyns, LuAnn Beebe, Michelle Arroyo, Darla Critchfield
Michelle Arroyo, O/K/U Collection Maintenance
Michelle Lee Arroyo came to Olin Library fifteen years ago as a circulation assistant. She moved to the quiet of the stacks after about a year, where she continues to this day to care for the books, shelving, searching for lost volumes, and shifting the collection. Michelle travels, is an avid reader and, when the mood strikes, writes astonishing poetry. I have enjoyed working with her and expect to do so for many years to come. (Jon Frankel)
LuAnn Beebe, Annex Library
LuAnn Beebe came to Cornell in April of 1999; she is a dedicated employee of the Library Annex. She keeps the brains of the Annex staff sharp with word puzzles at lunch and breaks (I think she is the only that can actually spell). While not at work she enjoys spending time with her growing family and grandchildren. She is also dedicated to her community; she and her spouse spend time with the upkeep and mowing of the community cemetery and park. She also enjoys throwing horseshoes on a local league and ATV rides. Thank you, LuAnn, for your dedication and hard work at the Library Annex. (Cammie Wyckoff)
Michael Cook, Mann Library
Congratulations to Michael Cook, who is celebrating his fifteenth “continuous year” anniversary, but who also has a few extra years of service to the Library from an earlier stint as a preservation assistant in 1994. Michael loved Cornell and Ithaca enough to come back to Mann Library for the second time in January 2000 as Mann’s Social Sciences Bibliographer. In this position, Michael had responsibility for selecting social sciences material and serving as collection development liaison to the social science departments in CALS and CHE. Michael learned the ropes quickly and developed expertise that now serves him well in his current role as Head of Collection Development and Digital Collections at Mann. In between Michael served as Public Computing Coordinator and Head of Access Services at Mann. Outside of work, Michael is noted for his musical talents in the Tin Teardrops and other musical ensembles on the Ithaca music scene, as well as being Super Dad to Megan and Lily. Congratulations to Michael on fifteen years of service and broad-based leadership in the Cornell University Library! (Mary Ochs)
Darla Critchfield, Olin & Uris Access Services
Congratulations to Darla on fifteen years of dedicated service to Olin & Uris Libraries. Access Services is fortunate to have such a caring employee. Her main responsibility is the supervision and scheduling of upwards of 40 students each semester. Anyone who has participated in the hiring, training, and scheduling of student employees knows that this responsibility requires someone with a keen eye for detail and LOTS of patience. Lucky for us, Darla excels in both of these areas. Many of her students contact her years after graduating from Cornell to thank her for being a wonderful supervisor and role model. She genuinely cares for each of them and takes the time to get to know them. I am still not sure how she is able to keep them all straight. Outside of work Darla enjoys spending time working in her gardens which feature over hundreds of different varieties of plants as well as several different fruit patches and trees. Congratulations, Darla! (Bethany Silfer)
Betsy Elswit, Mann Library
Betsy Elswit began working in Preservation and TEEAL at Mann Library fifteen years ago. Three years ago she came full circle rejoining TEEAL as our Production Coordinator after a long tenure in Technical Services. Betsy is an important member of the TEEAL staff working closely with publishers to obtain and then process the annual content for TEEAL. Her great sense of humor keeps us all amused and is evident in her cartoons that appear not only around the TEEALoffice but also in Kaleidoscope. Additionally, Betsy is a talented wood whittler/wood carver who continually amazes us with the intricacies and beauty of her work. (Joy Paulson)
Michael Fordon, Frank A. Lee (Geneva) Library
Mike has worked at the Lee Library at the New York State Agricultural Experiment Station in Geneva since 1999, and for a third of that time he has been the sole staff at the library. He manages nearly all aspects of the library alone every day, ranging from filling ILL requests and assisting patrons with poster printing to instruction, stacks maintenance, outreach via the Lee website and Lee Facebook pages, archival scanning work, and many other duties. Mike is particularly well regarded for his tireless efforts in solving difficult and obscure reference questions relating to viticulture and enology, for which the Lee Library has very deep resources. In addition to his records management role for the Station, he also plays an important part in the publicity and expansion of the Eastern Wine and Grape Archive (EWGA) based in RMC. His devotion to excellent service to patrons both within and beyond the Station community have earned him many notes of kudos, accolades, and occasional acknowledgements of thanks in books from authors. One message sums up many others: “Always a pleasure to have help from one who really knows what they are doing.” As Mike’s supervisor, it’s a pleasure to work with someone of his caliber and professionalism, knowing that every day the Station community can count on him for friendly and dependable expert assistance. (Michael Cook)
Erla Heyns, Veterinary Library
Erla Heyns came to Cornell in December of 1999 as the Director of the Flower-Sprecher Veterinary Library. Before that she had worked at Indiana University in various capacities, including at the Lilly Library (the IU Rare Book Library) and as the Director of the Health, Physical Education, and Recreation Library; and had earned her PhD degree in Library and Information Science in 1994 from Indiana University with a specialization in Library Management. Erla is originally from South Africa and moved to the United States in 1983. In 2013 she received her MWS degree and her license as a psychotherapy counselor. Erla has two daughters, Dianne Vernon a pre-med student at Cornell who will graduate in December 2015 and Annali, a sophomore at Hamilton College who is spending a semester abroad in New Zealand at the moment. Erla enjoys hiking, painting, music, and vacations at the ocean. In January of 2015, Erla became the Coordinator of the Engineering, Math, and Physical Sciences libraries cluster in addition to her duties as Director of the Vet Library. In her new capacity, she has been getting to know the staff and the disciplines represented within the cluster and exploring new opportunities for public services. I have been working with Erla directly only for a short period of time but I am deeply impressed by her thoughtfulness and her energy and enthusiasm for library services and look forward to her leadership of the cluster. (Kornelia Tancheva)
Beth Kelly, Library Technical Services
It is my pleasure to commemorate Beth Kelly’s fifteen years of service to CUL this year. Beth has worked as the Music Cataloger in Library Technical Services since 2007, creating catalog records for the scores and books acquired by the Music Library. Prior to that, she did acquisitions work at the Music Library. Although Beth is stationed in the cataloging unit in Olin Library, she can also be found assisting patrons at the reference desk in the Music Library and working with sound recordings from the hip hop and punk collections in RMC. The recordings in these exciting collections provide numerous instances of performers who are not widely known or documented. Beth’s work in documenting these performers in the Library of Congress Name Authority File (LCNAF) is admirable; she enhances the discovery environment for scholars and recreational listeners, as well as her fellow music catalogers, by gathering information on performers’ histories and aliases and resolving any name conflicts that may arise. Beth also completed a project in which she entered metadata for a large collection of hip hop flyers into ARTstor. The degree of research that went into documenting and disambiguating many of the hip hop performers referenced in the flyers was impressive. Beyond Cornell, Beth serves as the Secretary/Treasurer of NYS/O, our local chapter (for New York state and Ontario) of the Music Library Association, showing a dedication to the larger community of which she is a part. Outside of library work, Beth is active as a musician, having received a Bachelor’s degree in Flute Performance and Master’s degree in Early Music Performance on baroque flute from Indiana University. In addition to giving lessons, she performs on flute, baroque flute, and recorder, and is a member of performing groups such as Women’s Works, Music’s Recreation, and Fingerlakes Flutes. She is a proud mom, caring dog owner, intrepid bicyclist, and avid pie baker. (Tracey Snyder)
Cindy Lamb, Veterinary Library
Cindy Lamb has a BS degree in Nutritional Sciences from Cornell University and her career includes working as a WIC Program Nutritionist, a Lab Technician in Biochemistry, and a stint in the Tompkins County Public Library. She started her Cornell library career at the Veterinary Library in a casual hourly position in 1999 and in March 2000 she accepted a position in Technical Services at the Veterinary Library. Cindy is perfectly suited for a career in the Veterinary Library with her Science background and her keen interest in and compassion for animals. Cindy and her husband Steve, who also works at the College of Veterinary Medicine, have two children, Brian who is working on his PhD in Environmental Science at City College of New York and a daughter Natalie who is at the University of Buffalo getting her PhD in Biochemistry. Cindy and Steve have 2 dogs, 3 cats, 3 rabbits, chickens, chinchillas, and fish (they have downsized she says). Cindy is a master gardener and cares for the poisonous plant collection in the Veterinary Library. She is a keen nature photographer and has won many awards for her photographs and she enjoys going to music concerts with her family. Cindy has been invaluable during all the downsizing events at the Veterinary Library; over the last ten years we have moved 70% of our collection to the Annex or withdrew duplicate collections. The current project is to move a large portion of our collection to temporary storage at the Annex while our old library is torn down and a new library is being built. Cindy is a very highly valued member of the Veterinary Library with a keen eye for detail and an excellent service attitude, and she is highly respected by her colleagues in the Veterinary Library, CUL, and the College of Veterinary Medicine. (Erla Heyns)
Peter Martinez, Library Technical Services
Peter started in the Library as an administrative assistant in Rare and Manuscript Collections where he assisted the Administrative Manager with accounting, facilities management, and event planning. He also provided network support for the staff. He soon advanced to the Electronic Projects Technician position where he got involved with the On-line Finding Aids Project; work with Luna Inscribe cataloging tool; and EAD training, assistance, and support for staff and students. In 2006 he joined LTS in the Batch Processing Unit as the Senior Metadata Management Assistant where he proved to be a major contributor to our work. He has since advanced to become our Batch Processing & E-Resource Specialist. His deep understanding of the software that we use in Batch Processing, the various character encodings present in vendors' MARC records, and his ability to teach other staff in a way that fosters confidence and teamwork are much appreciated. Peter is actively involved with resolving linkage issues for electronic resources as well. I congratulate Peter on fifteen very successful years with the Library. (Gary Branch)
Joy Paulson, Mann Library
Congratulations to Joy Paulson on her fifteen year anniversary at Mann Library. Joy began at Mann in November 1999 in a new position as Mann’s preservation librarian. Joy dove head first into Mann’s collaborative national preservation projects, in particular the NEH-funded Core Historical Literature of Agriculture (CHLA) projects to preserve state and local agriculture-related documents. Joy worked with land grant libraries across the U.S. to identify and first microfilm then later digitize these historical documents. Joy also was project lead for HEARTH (Home Economics Archive: Research, Tradition, History) – Joy started her job at Mann in November 1999, managed to submit the HEARTH proposal to IMLS by February 1, 2000 and the project was funded in August 2000 – quite a first accomplishment! Now as Mann’s international projects librarian, Joy provides leadership for TEEAL (The Essential Electronic Agricultural Library) which provides access to agricultural journals to over 400 libraries in 70 developing countries. Both for work and on her own, Joy is an intrepid traveler – with an ever increasing list of countries visited and adventures shared. Congratulations to Joy on her many accomplishments over the past fifteen years at Cornell! (Mary Ochs)
Lyndsi Prignon, Library Administrative Services
In Lyndsi’s fifteen years of service she has assisted the Library in navigating Cornell’s complex Human Resources policies and procedures. As Director she led the consolidation of the HR functions into a single effective operation during the new budget model implemenation. She is a trusted manager and advisor as she interacts with all areas of Library operations. As a member of the Cornell Human Resources Council she is able to advocate for the Library as new policies are developed. Together with her staff the unit supports the Library in staff development and recognition activities and seeks innovative ways to improve working conditions for Library employees. Outside of work, Lyndsi enjoys time with her husband, two kids, and their two dogs. They take part in outdoor activities like camping, kayaking, and snowmobiling. (Ezra Delaney)
Christina Rice, Mann Library
Christina Rice came to Cornell in 2000 from San Luis Obispo, California, starting her career at Cornell as an Executive Staff Assistant in the Office of the Associate Vice President of Facilities Services and then as a Finance Specialist II in the CALS Dean’s Office. She came to the Library in 2003 as the Mann Library Department Business Administrator. In this capacity, Christina has put her stamp on many key operations at Mann, from effectively managing the budgets of Mann’s multitude of grants from different funding agencies to successfully transitioning across new administrative systems over the past twelve years. Outside of work, Christina is devoted to her busy family (including well-loved pets!) with many activities keeping her on the go. While the “California Girl” will never entirely disappear, she has embraced life in Upstate New York whole-heartedly! We appreciate all Christina does to keep things running smoothly at Mann. Congratulations, Christina, on fifteen years at Cornell! (Mary Ochs)
Adam Spry, Library Administrative Services
Adam began working in the Library in August 1999 as a shipping clerk and driver in the Shipping and Receiving Department. Due to his leadership qualities and his excellent job performance, he rose to the position of Senior Shipping Clerk. Several years ago an opportunity became available in the Facilities Department and Adam moved into his current position of Building Coordinator for the CU Libraries. Adam is well known throughout the libraries as someone who is always happy to go the extra mile to provide outstanding service or solve a problem. He plays an important role in the operation of the Library and is looking forward to taking on more responsibilities in the near future. Please join me in congratulating Adam on his fifteen years of outstanding service.
From left: Joy Thomas, Noah Hamm, Brian Caruso, Jenn Colt, Tony Del Plato, Evan Earle, Erin Eldermire, Melissa Wallace
Brian Caruso, CUL Information Technology
Brian joined CUL as the second programmer on VIVO, and he quickly started refactoring the code to make it a much more modular and reliable application. He initiated suggestions to explore the use of machine reasoning to extend VIVO's initial relational data model, which led to a rewrite in 2007-2008 that made VIVO fully RDF-based -- a pioneering exemplar of an open-source Semantic Web application within the library community. In addition to his programming skills, he also provided important insights into systems management and security as those issues became more of a challenge for web-based applications. Brian currently works on the arXiv.org e-print repository and on the CUL Archival Repository (CULAR). He cares about both the software applications we produce and about the development process. He frequently suggests new approaches, tools and techniques to help improve the way the team works. I'm told that in Brian's successful interview talk he compared software development to motorcycle maintenance. Perhaps his successes validate the understanding in that comparison? (Simeon Warner)
Jenn Colt-Demaree, Digital Scholarship & Preservation Services
During her ten-year tenure at the Library Jenn has been responsible for the interface design of many CUL websites and services, including the Fine Arts, Physical Sciences, and Engineering Library websites. Jenn has also been a key contributor on the Discovery & Access project, the Usability Working Group, and the Library Outside the Library Committee. Prior to joining DSPS, Jenn worked in the office of Library Assessment and Communication. Jenn is bright, innovative, and wonderful to work with. The Library is lucky to have her on staff. (Mary Beth Martini-Lyons)
Tony Del Plato, Olin & Uris Access Services
Tony Del Plato is celebrating two milestones this year, ten years of service and his retirement! Please see his write-up in the Retirements section below!
Evan Earle, Rare & Manuscript Collections
Evan Earle has worn many hats during his ten years in RMC – from collections processor to Cornell history expert to all-around fix-it-guy. Evan began in RMC in 2005 as a Collections Assistant and soon took on more responsibility for managing Cornell’s EAD finding aids, becoming Archival Technical Services Coordinator in 2011. In that role, he ably supervised a fleet of students processing archival collections and showed his prowess in wrangling archival metadata. Given his excellent problem-solving and technical skills, Evan has been indispensable at assisting with RMC’s complex security and facilities operations, and he became RMC’s primary security officer in early 2015. This summer, Evan became the University Archivist, a good fit given his knowledge of and connections to Cornell history. We are very pleased to have had Evan and his varied talents in our midst for the past ten years. Congratulations, Evan! (Liz Muller)
Erin Eldermire, Veterinary Library
Erin Eldermire is the Veterinary Outreach and Scholarly Services Librarian at the Flower-Sprecher Library at the College of Veterinary Medicine. Erin has a BA degree in Biology and an MS. in Library and Information Science. Before turning to librarianship, Erin workedas a wildlife biologist from remoteAlaska to the tropical forests of Costa Rica, where she studied bird migration and communication. Her experience as a librarian includes working in Mann Library as a ReferenceAssistant and as a Research and Assessment Analyst in?Assessment and Communication at CUL. Erin’s experience as a scientist and her experience in assessment enhances her work as an Outreach Librarian as she works to promote and develop services for the Veterinary community. Erin was recently appointed to the Cornell IACUC Committee, and she holds the distinction of being the first librarian at Cornell to serve on this important committee. Erin and her husband, Charles, have two children,Wyatt (5) and Lucy (4),who bring them great joy. Erin enjoys gardening, running, and admiring her backyard birds. (Erla Heyns)
Noah Hamm, Mann Library
Noah has been working for CUL for almost two years now. He is the primary information assistant offering a friendly and welcoming presence to patrons as they enter the library. Noah ensures that reference desk operations run smoothly. He triages and responds to patron requests, helps to design reference policies and procedures, and handles much of the reference scheduling. He is wholly dedicated to the speed and quality of reference services and is always seeking new learning opportunities, particularly when they could have a positive impact on reference transactions. He was awarded a DSPS fellowship position looking into GIS options for humanities students and media preservation initiatives. Noah is always willing to pitch in, and is very eager to join groups, particularly ones that have an impact on reference services. He is a wonderful part of the team, and I am excited to see even more ideas and contributions from him to help shape the future of reference services at Mann. Before coming to Mann, Noah spent the better part of a decade managing ornithology-based research activities and data collection for professor Dr. David Winkler in Ecology & Evolutionary Biology. In addition to his position in the library, Noah currently manages the Cornell Research Ponds facility where CALS students and faculty conduct their aquatic and ecological research. (Tom Ottaviano)
Angela Hunt, Mann Library
Angela’s career at Cornell began in the early 1990s when she took a position in the College of Human Ecology at the Family Life Development Center. She left after five years, and worked for a time at Ithaca College’s Park School of Communications and then at the MacCormick Secure Center. She returned to Cornell in September 2004 when she took a position at Mann Library as an Administrative Assistant. Angela also took over responsibility for Mann Library facilities, and eventually became the Building Coordinator, a title she maintained even after she moved into the Access Services department in January 2010. In Access Services, she took over responsibility for coordinating room reservations and managing the library’s security system, in addition to assisting patrons at the Circulation desk. Last year, due to a series of retirements in Access Services, Angela took on greater responsibility within our department, including billing and stacks management. Her in-depth knowledge of the Mann building and CALS Facilities Services makes her our go-to person for any issues that might arise, and we appreciate her ongoing efforts to improve the physical environment in the library. She frequently goes above and beyond for our patrons, whether it’s tracking down a wayward book in the stacks, resolving a fine dispute, or printing a poster. Those of us who work closely with her appreciate her reliability, her can-do attitude, and her wicked sense of humor! (Tobi Hines)
Jeff Petersen, Echols SE Asia Collection
Jeffrey Petersen has spent the last ten years of his professional life building the Echols Collection on Southeast Asia and making sure that anyone who wishes to use it receives superior service. He consistently receives heartfelt thanks for the help he gives to researchers first attempting to work in the collection, and has had numerous acknowledgements in publications thanking him for going far beyond that first step. Jeff’s dedication to excellent service and collection development work are commendable. That he balances his work life with regular service in his church and success at home raising four children (three of them teenagers!) is truly remarkable. Good work Jeff! (Greg Green)
Joy Thomas, Interlibrary Services
Joy Thomas started as the Interlibrary Services Borrowing Coordinator in Olin Interlibrary Services in 2008, coming to us from Olin/Uris Access Services where she worked as a Public Services Assistant since 2005. During her time in ILS she has participated in many changes, from implementation of the new Borrow Direct system to Cornell’s one millionth ILL request. As the Borrowing Coordinator, Joy’s work is primarily with Cornell patrons, from finding the material they need to overseeing the management of their borrowed items. Joy enjoys the detective work aspect of her job, and her skill in locating hard-to-find material continues to grow each year. She is always excited when she locates yet another obscure library that is willing to lend or scan a unique item for one of our patrons – and she now knows how to say “Interlibrary Loan” in multiple languages! Outside of work, Joy is one of ILL’s prolific bakers, regularly bringing us her latest creations to share, and she is kept busy at home with her daughters who are five and eight. (Caitlin Finlay)
Tenzin Tsokyi, Library Technical Services
Tenzin Tsokyi, known around the library as just Tsokyi, was hired in 2004 as a casual employee to copy catalog some Tibetan material that was housed in the old Annex. This led to her being hired in a temporary position to help with the retrospective conversion of the Harris catalog in 2005. Her consistent high quality work and her engaging personality led to her being hired as an Order Assistant in the Acquisitions Unit of LTS in 2006. She continued her careful and thoughtful work in the Orders Unit and has become one of the more valuable and experienced members of the unit. At the same time she contributed to the Batch Processing Unit with the recording of the automated loads and record extractions. During the last year she administratively became a member of the Batch Processing Unit and has added to her duties some automated record loads for the patron driven plans. Her need to understand often leads her to ask questions for which others benefit from the answers. She continues to share both her excellent work and her wonderful camaraderie with all of us. (Gary Branch)
Melissa Wallace, Digital Scholarship & Preservation Services
During her ten year tenure at the Library, Melissa has been responsible for the interface design of many CUL websites and services, including Project Euclid, the Müller-Kluge collection, and eCommons. Melissa has also been a key contributor on the Discovery & Access project, the Usability Working Group, and the Library Outside the Library Committee. Melissa started her work at the Library in the former DLIT department. After spending a few years at Virginia Commonwealth University, Melissa returned to Ithaca and worked at Mann Library, before returning to DLIT which then transitioned to DSPS. Melissa is a talented and creative visual designer and a delightful colleague. The Library is fortunate to have Melissaa as an employee. (Mary Beth Martini-Lyons)
Outstanding Performance Award
OPA winners from left: Bethany Silfer and Laurie Stevens, with Anne Kenney
Congratulations to the 2015 Outstanding Performance Award winners Bethany Silfer and Laurie Stevens. Some of the nomination letters appear below.
Bethany Silfer, Olin & Uris Access Services, was nominated by Caitlin Finlay and Wendy Wilcox.
“Bethany’s devotion to people and exceptional customer service, and her ability to work collaboratively with a variety of stakeholders, make her an outstanding employee. She not only contributes to the betterment of the library, but also to the wider Cornell and Ithaca communities.”
“Her extensive planning efforts and efficient implementation ensures the success of everything she oversees.”
“Bethany displays the ultimate “can-do” philosophy; she approaches every suggestion with the assumption that it is possible, especially if the end result will mean an improvement in service.”
Laurie Stevens, Library Technical Services, was nominated by Lisa Maybury.
“Laurie is highly dedicated to her work in LTS, working in several different units for over 31 years.”
“Laurie’s a leader when it comes to this area having her hands in a little bit of everything, never complaining but consistently excelling in getting the job done!”
“I see Laurie as a role model for positive attitude among our team and LTS as a whole. She is consistently willing to go the extra mile to help in any way she can. She works collaboratively with everyone, always welcoming with great courtesy and respect.”
Other nominees include:
- Rob Kotaska, Research & Learning Services, Olin Library. Nominated by Nancy Skipper & Meghan Sitar.
- Bronwyn Mohlke, DSPS. Nominated by Barb Morley.
- Lydia Pettis, CUL-IT. Nominated by Jonathan Frankel.
- Wendy Thompson, Mann Library Access Services. Nominated by Tobi Hines & Sara E. Wright.
- Frances Webb, CUL-IT. Nominated by Adam Smith.
Look for more about these nominees in the next issue of Kaleidoscope.
CUL Innovation Award
Congratulations to the 2015 Innovation Award winners, the CUL Discovery and Access Team. The team was nominated by Dean Krafft and Kornelia Tancheva.
Front row from left: Tony Cosgrave, Adam Smith, Melissa Wallace, Frances Webb; Second row from left: Rick Silterra, ShinWoo Kim, Tracey Snyder; Back row from left: Tom Ottaviano, Steven Folsom, Jenn Colt, Matt Connolly, Maureen Morris, Brian Caruso
Discovery and Access Team Members
Mary Beth Martini-Lyons, Maureen Morris, Adam Smith
Ken Bolton, Michael Cook, Tony Cosgrave, Joanne Leary, Steven Folsom, Tom Ottaviano, Steve Rockey, Tracey Snyder
Nick Cappadonna, Jenn Colt, Melissa Wallace
Brian Caruso, John Cline, Matt Connolly, John Fereira, Shinwoo Kim, Rick Silterra, Frances Webb
This team developed the new discovery and access system with functions that are critically improved compared to the previous catalogue. With this team’s innovations, the new system has an easier to use interface and a more effective search tool and index, improving the user experience. Through the team’s collaboration with various people from across the Library, an exceptional development approach has been created and serves as a model for other Library development projects.
Comment from the nominators:
“The new discovery and access system has freed us from the previous ILS-based search approach, where the search was tied directly to the Voyager catalog, and where any change to the ILS would have had a huge impact on the user experience. It has moved Voyager from being part of the patron experience to a ‘back-end’ system. It has also opened up our search to easily and transparently include resources that are not specifically cataloged on Voyager, but which should be discoverable and accessible to our users.”
The other nominee was
Heather Shipman, LTS E-Resources and Serials. Nominated by Liisa Mobley.
Look for more on Heather in the next issue of Kaleidoscope.
Technical Services Corner: Continuing Education
In the most recent ClimateQual survey, continual learning was one of those aspects of organizational culture in which Cornell scored well. In fact, CUL’s mean score in this category was higher than that of all twenty-eight peer libraries who took the same survey in the years immediately preceding CUL’s 2013 exercise. According to the ClimateQual definition, the extent to which an organization promotes policies, practices, and procedures that emphasize continual staff education and training is an important element in a healthy work environment.
And it’s a good thing that we’re scoring well, especially in technical services, for which the results from the 2013 survey indicate an even higher rating in this category than in other CUL units. Those who have been following this space since its first installment three years ago know that the evolution of technical services practices has been incessant and the concomitant effort to balance core work with new initiatives remains a persistent challenge. This latter, sometimes overlooked concern is particularly important. Within Library Technical Services (LTS), for example, a statistical study conducted in fall 2014 revealed that although acquisition and cataloging of new titles in physical formats has declined by 32% since 2005, and the receipt of print serials has dropped by 49% during this same period, approximately 60% of LTS staff is still primarily engaged in the acquisition, cataloging, and related processing of physical material. So while we are justifiably proud of, and strategically focused on, the development of our digital library, CUL is clearly still significantly invested in expanding, maintaining, and providing bibliographic access to our physical collections. Thus, LTS staff as a group is pulled in two distinctly different directions, while still needing to understand each other’s jobs clearly enough to work together toward common goals.
Following the administrative integration of most CUL technical services processing centers several years ago, LTS appointed its first Training Committee in January 2006. The primary purpose of this team was to lead the assessment and development of skills required to support an effective and agile technical services operation, an organization capable of adjusting smoothly to shifts in priorities and service trends. The Committee’s charge included not only an assessment of training needs but recommendations for two training program cycles per year; the design, development, and coordination of workshops; coordination of training for staff external to LTS on products and procedures used within LTS; and the development of tools to support self-instruction. As much of this work became mainstreamed within individual LTS departments and beyond (for instance, as an integral part of the charge of the CUL Selector Continuing Education Committee), the LTS Training Committee eventually disbanded.
The LTS Continuing Education Team; seated, from left: Sandy Sinclair, Ardeen White; standing, from left: Susie Cobb, Jim LeBlanc
It was recommissioned two years ago, however, in summer 2013, in a somewhat altered guise as the LTS Continuing Education Team. In addition to reinvoking the Training Committee’s charge to identify, build, and maintain core skills for all LTS staff, the current group aims to provide a broader educational context for the work of individual LTS units to increase everyone’s general knowledge of technical services tasks, as well as the work of those CUL units with whom we have regular interactions. Among the most popular programs sponsored by the team have been a workshop on taking classes at Cornell (with guest speaker Aubrey Lang from Benefit Services), lightning software demos by and for LTS staff, an overview of the daily work of the LTS E-Resources Unit, a discussion of the finer points of searching and batchloading into OCLC’s WorldCat, an introduction to the national Bibliographic Framework (BIBFRAME) Initiative, and a session on the selection process and OKU stacks management (with guest speakers Fred Muratori and Jon Frankel). Attendance at and evaluations of these continuing education sessions have been consistently high.
Key to the success of the team (in my mind at least) is the composition of its membership, which draws on staff from all three LTS departments and from different paybands and job types; the team’s reliance on regular surveys and other word-of-mouth input to organize and sponsor programs of broad, general interest to all technical services staff; and the dedication and diligence of its program coordinator, Ardeen White. The team is playing a critical role in advancing one of LTS’s current aspirational goals: to foster a culture of continuous learning, engagement, adaptability, and empowerment in support of CUL’s priorities and mission.
Maybe we’ll score even higher on the next ClimateQual test.
How can we know if we’re being successful if we don’t check?
Who she is: Camille Andrews, User Engagement Librarian, Mann Library.
What she does: It’s chiefly assessment and outreach. Part of that is gathering feedback from students on things like study spaces. Students all have their own particular ways of studying. Based on student feedback, we created a continuum of spaces on Mann’s second floor, everything from completely enclosed, private spaces to completely open spaces for both individual and collaborative work.
I’m also part of our core outreach committee. We’re working on enhancing our social media presence, doing things in in student spaces, whether virtual or physical, and gathering information and feedback on an ongoing basis.
Why it's important: Because of the way the Library is changing, I think it’s even more important than ever that we ask students what they’re thinking, that we look at the ways they’re studying and learning now, and make our spaces and the technology we provide responsive to their needs. How can we know if we’re being successful if we don’t check? The better we understand, the better services we can provide.
For the entire interview see here. (Photograph by
Helping people discover unique experiences from around the globe.
Who he is:
Tre Berney, A/V preservation specialist.
What he does: Currently, I run the audiovisual reformatting and digitization lab. I do transfer and digitization of old analog materials. By the time it gets to me, it’s been prioritized to be preserved, so it’s very interesting stuff. Right now, we’re working on a collection of field recordings of Mien spirit mediums performing ritual in Thailand. These are recordings of spirit mediums performing ceremonies in what is almost a dead language. We’re also finishing up a project preserving and digitizing CUL’s Indonesian field recordings. It’s amazing to turn on these recordings and to hear the space that the performance is happening in. You can hear birds chirping in the canopy, you can hear people talking in the distance. It’s such a rich experience.
Why it's important:
The Library of Congress said that we’ve got about 10-15 years to reformat A/V material off of its current medium. Magnetic tape faces degradation and obsolescence. Nobody’s making this equipment anymore, so it’s increasingly hard to play back, say reel-to-reel audio tapes with confidence. The only real way to preserve this material in perpetuity is digitally. I would argue that A/V material can be as important as any paper or physical document and in some ways can give us even more insight into whatever the subject is.
For the entire interview see here. (Photograph by
Enabling access, with a moving target.
Who she is: Nancy Solla, metadata assistant
What she does: I work in Library Technical Services, and there are three different parts of my job. I analyze, edit and maintain large batches of data, some of which I manipulate myself, and sometimes I have to work with a programmer. Say we gain access to a new collection of ebooks, and the records are sent to us by a vendor. We have to look at them and see if they understood the proper way to catalog those records. It’s not unusual for me to work on 10,000 records at a time. You have to analyze and fix them without breaking something else. It’s like a lot of logic problems – it’s a big puzzle. I also do medium-level cataloguing for art and architecture, and I do non-book cataloging, things like image collections and web archives.
Why it’s important: The library environment is changing so much now in this era that our needs change all the time. We have to find ways of manipulating and editing the data to keep up with new practices. We enable access, working with a constantly moving target.
For the entire interview see here. (Photograph by
New Student Reading Project
Based on student feedback, orientation scheduling challenges, and budget realities, the decision has been made to scale things back this year and discontinue the project going forward. Slaughterhouse Five was chosen as the book for this and copies had been ordered.
Quoting an email from Michael Busch, Executive Assistant to the Vice Provosts, which he said I could share within the library: “The scenario for this year is that instead of mailing the books out, all new students will find a book on their bed when they arrive. (I think they did this a couple of years ago with the new student handbook, so it won’t be completely unexpected.) It will be accompanied with some version of study questions and, I believe, a description of programming that will be available around the book that will happen in the Tatkon Center. There will be no small discussion groups and no Sunday talks."
"The wonderful Carla DeMello is in the process of designing a poster for us and we will distribute the books around as usual—so there will still be the reading project town/gown read with the public library downtown. The alumni will also get their quota of books. Since this is the sesquicentennial and Vonnegut is a Cornell author, I think there will be some ties to that, as well. The Museum is also going to be having an exhibition of Vonnegut drawings, so I think there will be various programming around him and the book. Just no website, discussion groups or Sunday talks.” (Meghan Sitar)
Carla DeMello's poster above
Cornell in Turin
Early this summer I visited Turin, Italy to look in on one of Cornell's newer study abroad programs, the Cornell in Turin Summer Study Abroad program run by the Cornell Institute for European Studies (CIES). Eighteen undergraduates (most rising sophomores) spending three or six weeks studying at the Fondazione Einaudi's seventeenth century palazzo (palatial city house) might be surprised that library books are paged on request, and not available for them on open shelves. But after I emerged -- thoroughly disoriented -- from a stacks tour through many small rooms of compact shelving connected by narrow staircases, the reason was obvious: when the library is housed in a seventeenth century building, the books accommodate the building – not the other way around!
Students, faculty, and visiting Cornell librarian Sarah How, second from left, on the balcony, June 3, 2015
The Einaudi Foundation is an important social science research institute with a strong library and historic connection to Cornell. The Library's core was the personal collection of Luigi Einaudi, economist, President of the Italian Republic (1948-1955), and father of Mario Einaudi, for whom Cornell’s Mario Einaudi Center for International Studies is named. Presently it includes rare books and periodical subscriptions, in addition to 250,000 volumes paged on request for researchers – including our summer Cornell students.
While in Turin I also met with librarians at the University’s humanities library and its newly-consolidated social sciences library and was introduced to their digital projects and services. I felt welcomed, and found rich collections, knowledgeable librarians, and evidence of a strong culture of cross- institutional collaboration of librarians and research institutions in the city. Views from the new social sciences library along the Po River rival the views we enjoy from 703 Olin, and the library facilities and services would feel familiar to American university students. (Above left, Sarah with Amalia de Luigi, Fondazione Einaudi librarian, outside the University of Turin social sciences library)
This was a busman's holiday; I was on my way to a wedding, in Northern Italy, and library liaison responsibilities provided a compelling excuse to visit this nearby study abroad program in situ, legendary research institute/library, and a new-to-me city.
Below, the interior of the Turin University humanities library, the exterior of Fondazione Einaudi, and the author at home on the Arts Quad. (Photographs provided by Sarah How)
Library Staff Picnic
Everyone loves a picnic, but it wouldn’t be complete without YOU!
Wednesday, August 5
Noon – 1:30pm
The Big Red Barn
We will be raffling off eight $25 Campus Store gift certificates!
We have the winners of the Picnic Raffle. Please see Rachel Brill, in Olin 201, for your prize.
Congratulations to the winners! And for the rest of us, there is always next year! Best wishes for the end of your summer!
The Picnic Team: Lynn Bertoia, Rachel Brill, CJ Lance, Pete Magnus, Ken Tiddick
2015 Picnic compilation by Carla DeMello
The Law Library is pleased to announce the arrival of Malikah Hall, who begins her appointment this month as Assistant Law Librarian under the auspices of the Cornell Law Library Diversity Fellowship. The two-year fellowship seeks to provide opportunities for qualified new law librarians from underrepresented groups to be mentored by Cornell law librarians, while contributing to the mission of the library, law school and university. Ms. Hall received her JD and MLS degrees in May 2015 from North Carolina Central University in Durham, North Carolina. Most recently, she was a graduate research assistant at NCCU School of Library and Information Sciences and research assistant at the NCCU Law Library. (Photograph by Femi Cadmus)
Patrick Hancy, formerly of Olin Interlibrary Services, is the newest Evening & Weekend Supervisor in Olin & Uris Access Services. Patrick rejoins Cornell after returning from Arizona where he was most recently a Library Assistant in Acquisitions for the Glendale Community College Library. Patrick has a Bachelor’s degree from Ohio State University. The Library is happy to welcome him back.
Muhammed Javed has joined CUL-IT and Mann Library as an Ontology Engineer and Semantic Applications Developer. Dr. Javed (who prefers to be addressed simply as Javed) brings to CUL a broad international education and work experience ranging from Bangladesh, Germany, the UK, Ireland, and most recently a biotechnology startup company in Plymouth, Michigan. Javed earned his doctoral degree in the area of ontology evolution from Dublin City University, Ireland, where he acquired research and problem solving skills in large scale, interdisciplinary research projects, specifically in the context of content management and semantic technologies. Javed is also an experienced programmer and has a number of publications to his credit. We are happy to welcome Javed to the Library.
Quynh-Nhu Le has been hired as the Senior Circulation Assistant for Olin/Uris Access Services. She has previous Cornell work experience as a Production Coordinator and a Content Architect for eCornell, as well as work with Cornell’s Cooperative Extension as a program manager for urban 4-H Youth Development and as a program educator for the 4-H LIFE Youth in Governance. Nhu has a BA in Human Ecology from Cornell. Nhu will be working the late night shift during the academic year. Say hello to her if you are around late! And welcome, Nhu.
Melanie Lefkowitz is the new CUL staff writer/editor and Social Media Coordinator in Assessment and Communication. Melanie comes to us with a strong journalism background. Her education is all 2CUL (Cornell undergrad and masters in journalism from Columbia.) As a student she was a Cornell Daily Sun columnist; she then progressed from intern to New York City Bureau Chief at Newsday. She has freelanced for the New York Times and Wall Street Journal, and was acting managing editor at NBCNewYork.com. She has studied digital tools such as social media and crowdsourcing to enhance storytelling. Complementing her strong background in writing is her understanding of higher education gained through having co-taught journalism at both CUNY and Columbia. Welcome to the Libray, Melanie. (Photograph by Carla DeMello)
Denise Smith Colon had been hired as a Human Resources Assistant in Library Human Resources. She began her career at Cornell in the NYC Cooperative Extension office in the nutrition program where she enjoyed marketing nutritional programming to agencies in impoverished inner city communities. Denise discovered she had an interest in human resources and moved to Ithaca to work at the Office of Human Resources in the College of Veterinary Medicine. She has a BA in Business Administration, with a focus on marketing, from Florida International University. She has also begun to work towards a Master’s from the ILR School at Cornell. The Library welcomes Denise.
Theodore “Theo” Wolf has started a half-time temporary position as a Reference Assistant in Rare and Manuscript Collections (RMC). He comes to us from Los Angeles where he worked on script writing and as a performer.He graduated from Cornell with a BA in Humor through the College Scholar Program in 2013. While a student, he worked in RMC and was a recipient of the Fuerst Outstanding Library Student Awards. Welcome back to the Library Theo!
Promotions / Transfers / Changes
Jacob Barnard-Blitz has been promoted from a Public Services Assistant II to a Public Services Assistant III in the Annex Library.
Evan Earle has been promoted from a Collections Assistant V to the Peter J. Thaler University Archivist in RMC.
John Howard has been promoted from a Public Services Assistant II to a Public Services Assistant III in the Annex Library.
Saw Htoo has been promoted from a Collections Assistant II to a Public Services Assistant III in the Annex Library.
Kathryn Hughes has been promoted from a Preservation Assistant II to a Technical Services Assistant III in LTS.
Elizabeth Kluz has been promoted from a Public Services Assistant III to a Public Services Assistant IV in the Olin/Uris Access Services department.
Sally Lockwood has been promoted from a Technical Services Assistant IV to a Technical Services Assistant V in LTS.
Nathan Miner has been promoted from a Public Services Assistant II to a Public Services Assistant III in the Annex Library.
Paw Pha has been promoted from a Collections Assistant II to a Public Services Assistant III in the Annex Library.
Zora Radoja has been promoted from a Preservation Assistant II to a Technical Services Assistant III in LTS.
Look for more on these promotions in the October issue of Kaleidoscope. We mention them now since they have already happened, but there will be more information in the next issue.
Congratulations to Betsy Elswit whose cartoons have caught the attention of the
Hong Kong Library Association (HKLA). In early July they contacted us to ask if they could post one or two of her "delightful" cartoons which they "love" in their
weekly Cacchinnate Wednesday posts on their Association's Facebook page. We love her cartoons too and look forward to them with each new issue of our newsletter. P.s. It seems they will include one or two of the captions we provided; look for yours!
Congratulations to Steve Gollnick who
received this shout out from Jim Catalano in the Ithaca Journal on the last day of December. Steve, who works in technical services at the HLM Library, is 2nd among 14 winners of the coveted Jimmies. Although we wish we had caught this earlier, we say better late than never and congratulations to "one of Ithaca's top songwriters over the past 15 years"!
"Happy New Year! Before we say goodbye to 2014, it's time for me to announce the winners of my annual Soundoff awards, nicknamed "The Jimmies." I've been covering the Ithaca music scene since 1992, and I started doing these awards in 1994 to recognize the many talented people who make music in the area. There were more than 50 CDs and EPs released locally in the past year, and while I didn't get to every one of them, I did manage to listen to just about all of the ones that came out by mid-December. As has been the case since 1994 (except for 2009, when the Jimmies were on hiatus), these award choices are entirely subjective. The winners receive absolutely nothing except a handshake and a "way to go" next time I see them around town...."
2) Steve Gollnick, "Somewhere in the Nowhere:" The former Hubcap frontman strayed far from the power-pop and alt-country sounds that characterized that band, opting for a more experimental approach to the lyrics, arrangements and production. It's a challenging listen at times, but it's well worth the effort to follow this new path taken by one of Ithaca's top songwriters over the past 15 years. (Photograph provided)
Out & About
Tre Berney, Multimedia Specialist in Digital Scholarship and Preservation Services, was recently awarded a travel grant to attend the International Association of Sound and Audiovisual Archives’ annual conference. This year’s conference will be held in Paris at the Bibliothèque Nationale de France, September 27th - October 1st. Tre has been a member of the organization for several years, but this will be his first time attending the annual conference.
Ken Bolton presented “The Library as a Social Learning Space” at the UNYSLA Spring conference in Rochester on April 17.
Suzanne Cohen organized a meeting of Community of Industrial Relations Librarians (CIRL) before the SLA Conference in Boston.
Jeremy Cusker, Dianne Dietrich, Leah McEwen, Steve Rockey, and Jill Wilson all attended the Special Library Association annual conference in Boston this past June.
At the end of May, Jim DelRosso and Aliqae Geraci went to The Joint Conference of the Labor and Working-Class History Association and the Working-Class Studies Association in DC, called Fighting Inequality. They gave a presentation on their multi-year survey of state-level collective bargaining agreement collections. Aliqae and Jim also presented the findings from this research project at a session sponsored by SLA's Social Sciences Division at the Boston conference. The attendees were very engaged, and included many members of the Community of Industrial Relations Librarians.
Dianne Dietrich, EMPSL Physics and Astronomy Librarian and former DSPS fellow, presented a paper entitled “Preservation and Access Frameworks for Digital Art Objects” at the Archiving 2015 conference in Los Angeles in May. Co-authored by Mickey Casad, Curator for Digital Scholarship in DSPS and Associate Curator of the Rose Goldsen Archive of New Media Art, and Jason Kovari, Head of Metadata Services and Web Archivist in LTS, Dianne’s talk reviewed preservation and emulation strategies undertaken in CUL’s NEH-funded project to create a Preservation and Access Framework for Digital Art Objects (PAFDAO).
LTS’s Metadata Strategist and Standards Advocate, Steven Folsom, was exceptionally active at the ALA Annual Convention in San Francisco in late June. At a pre-conference devoted to ontology design and metadata modeling, entitled Beyond the Looking Glass: Real World Linked Data – What Does It Take to Make It Work, Steven spoke about “Lessons Learned from a Greenhorn Ontologist, or How I Couldn’t Have Given This Presentation a Year Ago.” In his talk, Steven related his own experiences in developing a command of linked data principles and ontology best practices, introduced core ontology concepts, and recommended strategies for other technical services professionals to build these skills. Later in the weekend, Steven spoke about “VIVO and BIBFRAME: Understanding People through Linked Data” at the LITA/ALCTS Linked Library Data Interest Group. In this second presentation, Steven talked about the Mellon-funded Linked Data for Libraries (LD4L) initiative in which Cornell is participating and, in particular, the LD4L pilot project to pre-process MARC records for Cornell theses for conversion to BIBFRAME with VIVO uniform resource identifiers (URIs). The fundamental goal of this project is to provide greater context for Cornell student theses and to more fully reflect the role of faculty advisors in this work. Steven also gave an address at the Program for Cooperative Cataloging (PCC) Participants Meeting on Sunday evening, in which he drew on key points in the PCC Strategic Plan to issue a call to shift libraries’ focus from strings to identifiers and from authorities to URIs to link bibliographic entities on the web. This third presentation was entitled “All the Reasons to Be a Fan of PCC’s Strategic Directions, 2015-2017: Shifting from Authorities to People, Places, Events, Awards …” And finally, Steven’s white paper, “URIs in MARC: A Call for Best Practices,” was one of the agenda topics at the MARC Advisory Committee meetings at the conference.
Aliqae Geraci co-led a webinar in March on salary negotiations for new library professionals, sponsored by the ALA New Members Roundtable (NMRT). She also participated in a panel discussion on
librarian salaries for the DC Library Association’s National Library Workers Day celebration. She also spoke at the New Members Roundtable 101 panel, moderated "The Art of Asking: Salary Negotiation for Library Workers" program, co-moderated "Advocating for a Library Future" program, and co-organized a labor and African American history bus tour at ALA Annual in San Francisco. Aliqae was nominated by a student for ILR’s annual teaching award. While the award is only eligible to instructors of for-credit classes, the nomination and Aliqae’s work were recognized at the awards banquet this spring. She has also been elected
Chair of the Leadership Team of the Tompkins County Workers’ Center.
In May 2015, Erica Johns accepted an editor position for DataQ, a collaborative platform and community aimed at addressing research data questions in academic libraries, and attended the inaugural in-person editors meeting on May 28th in Kansas City, MO. In addition to working with the PI, Co-PI, and editors to develop the scope of DataQ, project teams were established to address website content, FAQ’s, and marketing strategy. Erica was also able to attend a Data Carpentry workshop on May 29th and 30th that was conveniently co-located with the DataQ meeting.
In addition to his work with Dianne Dietrich and Mickey Casad, Jason Kovari, Head of Metadata Services and Web Archivist in LTS, spoke twice about the metadata strategies undertaken as part of CUL’s NEH-funded project to create a Preservation and Access Framework for Digital Art Objects (PAFDAO). He presented “New Media Art: Preservation, Technical and Descriptive Metadata” as part of the born-digital workflows CURATEcamp at the Brooklyn Historical Society in April. He gave another talk on PAFDAO at the ALCTS PARS Preservation Metadata Interest Group meeting at ALA in San Francisco. In this second presentation, Jason focused not only on the scope and purpose of the PAFDAO initiative, but referenced the larger workflow of the project and how metadata decisions were made in order to ensure long-term preservation and use of these complex digital media art objects, most of which contain many elaborate interdependencies. Along with Tre Berney, Multimedia Specialist in CUL’s Digital Scholarship & Preservation Services (DSPS), Jason also co-authored a talk on “Preserving the History and Theory of Digital Art in Video and Online,” which he presented as part of the “Digital Preservation and Art” panel at the 2015 Personal Digital Archiving Conference in New York City in April. Tre and Jason’s presentation discussed an Arts & Sciences grant-funded project to preserve a Cornell faculty’s member’s personal teaching collection. Finally, along with Jessica Lacher-Feldman (Head of Special Collections at Louisiana State University), Jason co-led a day-long workshop entitled “A Multi-Faceted Exploration of Digital Exhibitions for Special Collections Libraries” at the 2015 ALA Rare Books and Manuscripts Section (RBMS) Conference in Oakland in June. This workshop, a reworking of the session the pair led in 2013, analyzed digital exhibition practices from an administrative, curatorial, and technical standpoint.
Xin Li, Associate University Librarian for Discovery, Assessment and International Engagement, gave a keynote presentation entitled, “Gauging Future Library Directions through Collaborative Projects among the U.S. Research Libraries” at the 12th Advanced Digital Library Seminar & Lib 2.15 Forum in China in July.
LTS’s Metadata Librarian for Image Collections, Hannah Marshall, was one of this year’s recipients of the Sylvia Chu Scholarship. This award provides financial assistance for new members of the State University of New York Librarians Association (SUNYLA) to attend the organization’s annual conference. At the meeting, held at Purchase College in Westchester County, Hannah gave a talk and a poster session, both entitled “Preliminary Findings: A Comparative Study of User- and Indexer-Assigned Subject Terms.” She further disseminated the early results of this research in an article called “Preliminary Findings: A Comparative Study of Subject Metadata in an Images for Teaching Collection,” which appears in the most recent Visual Resources Association Bulletin, v. 41:2 (2014), article 5. In her project, Hannah is evaluating metadata practices for art image collections in relation to user research behaviors. In addition to her analytical conclusions, she hopes to develop a potential framework for providing visual literacy outreach, based on the results of her study.
Boris Michev presented a paper titled “Diverse approaches to digital preservation and access to historical maps in the Library Collection: A formula for success” at the Digital Approaches to Cartographic Heritage conference in Corfu, Greece, May 27-29. Boris also participated in a pre-conference workshop on Georeference for Non-Experts.
Chris Miller and Kelly LaVoice prepared a talk which Chris presented at the American Distilling Institute Annual Conference in Louisville on April 1. The talk was called "Spirits Industry Update - By the Numbers."
Chris Miller and Dan Hickey gave a workshop on "Storytelling 101: Craft Narratives to Engage and Persuade,” using storytelling techniques to establish connections with patrons and other staff members, at the ALA Annual conference in San Francisco. Feedback on the workshop was very positive and they will be revising it for a presentation to CUL.
“Tools, Techniques, and Training: Results of an E-Resources Troubleshooting Survey,” an article by Angela Rathmel, Liisa Mobley, Buddy Pennington, and Adam Chandler, appeared in the spring issue of the Journal of Electronic Resources Librarianship, v. 27:2 (2015), pp. 88-107. As the title indicates, the article summarizes the results of a survey conducted in 2013 that examined e-resource troubleshooting workflows in both large and small libraries, with staffing ranging from a single person to large consortial arrangements. The study also provides a useful overview of the technological tools and products, techniques, and training methods that libraries use to resolve e-access issues. Liisa is the Administrative Supervisor of the LTS E-Resources Unit. Adam is Director of LTS Automation, User Experience, and Post-Cataloging Services.
Margaret Nichols gave a talk entitled “Trading Hats and Crossing Boundaries: Combining Specialties, Sharing Staff,” at this year’s ALA’s Rare Books and Manuscripts Section (RBMS) Pre-Conference, held in Oakland and Berkeley, California in June. Margaret’s presentation, part of a seminar on successful technical services and public services collaboration, grew out of a discussion session she and an RBMS colleague led at this pre-conference a few years ago. Margaret is the LTS Rare Materials Cataloging Coordinator and also participates in RMC public services and collection management operations as part of her interdivisional assignment.
Tom Ottaviano, Business & Economics Librarian, visited SUNY Geneseo on July 27 to offer a workshop on Team-Based Learning. Team-Based Learning is a style of pedagogy that uses the power of a group of minds to reach conclusions for significant and complicated questions.
Oya Y. Rieger, Associate University Librarian for Scholarly Resources and Preservation Services, has been appointed to the Executive Board of the Confederation for Open Access Repositories. The organization's mission is to enhance the visibility and use of research outputs through a global network of open access digital repositories. It has over 100 member institutions worldwide from 38 countries.
Meghan Sitar chaired the ACRL Instruction Section’s conference program at ALA Annual, “Aligning Learning Spaces with Pedagogy: The Instruction Librarian’s Role in Classroom Re/Design.” Slides from the program and an online poster session describing learning space projects at five different schools can be found here.
Tracey Snyder, Music Catalog and Instruction Librarian, along with her colleague Kevin Kishimoto (University of Chicago), gave a presentation at the 2015 annual meeting of IAML (International Association of Music Libraries, Archives and Documentation Centres) in New York City in June. In their disco-themed presentation, “Reconsidering Popular Music in FRBR: Toward Linked Data Discovery,” Tracey and Kevin made a case for a new interpretation of the conceptual model for Functional Requirements for Bibliographical Records (FRBR) as applied to popular music that aims to align library cataloging with user-created data on the Web.
Sarah J. Wright, Life Sciences Librarian for Research at Mann, presented a virtual poster and led a round table discussion at ACRL 2015 in Portland, Oregon in March. Both were on the topic of developing sustainable data management instruction. All of the virtual posters from the meeting can be found here: http://acrl.learningtimesevents.org/virtual-poster-sessions/.
Sarah Young, Health Science and Policy Librarian at Mann Library, attended the Special Libraries Association Annual Conference in Boston, MA in June. She presented on the NIH Public Access policy support that the library has partnered with the Office of Sponsored Programs to offer NIH-funded researchers at Cornell. She also participated in a panel presenting on unique library outreach and services to non-traditional patrons, in particular her work with the West African Centre for Crop Improvement in Accra, Ghana.
2CUL/Toronto/ARL Library Liaison Institute
More than 70 library liaisons and functional specialists from Cornell, Columbia, and the University of Toronto took part in the ARL-sponsored Library Liaison Institute in mid-June, 2015 at Cornell. The goals included exploring ways in which we can engage even more deeply with faculty and students to meet our institutions’ strategic goals and the changes in higher education research and teaching, and establishing sustainable collaborative opportunities between the three institutions. After short presentations by Judy Ruttenberg, ARL’s Program Director for Transforming Research Libraries; Anne Kenney, Cornell’s University Librarian; and Gretchen Ritter, Dean of the College of Arts and Sciences at Cornell, liaisons worked in groups of colleagues from the three institutions to create “customer” profiles and value maps, and shared successes and challenges for a day and a half. The videos of the presentations will be posted on ARL’s YouTube channel. The conveners of the Institute, Barbara Rockenbach, Director of the Humanities and History Libraries at Columbia; Rita Vine, Head of Faculty and Student Engagement at Toronto; and Kornelia Tancheva, AUL for Research and Learning Services at Cornell, are summarizing the documents that were produced and will be posting them for all participants in the next couple of months. (Kornelia Tancheva)
From: Anne R. Kenney
Sent: Mon 4/27/2015
Subject: Take One: April 27, 2015 (Update on the Library Budget)
I wanted to update you on the state of the Library’s budget for next fiscal year (FY16). Ezra Delaney and I met with the Provost on Friday to go over specifics on how we will achieve the $1.3M reduction in the coming year. As you all know, we have had a string of difficult financial years but I do believe we are coming to the end of this process. Making these reductions now to eliminate the budget deficit at the university’s center, we will move forward to a sustainable financial future. We have spent the last several months working with directors and managers in all departments and units to identify savings. The burden of this cut has affected all of us. We were able to absorb most of the budgetary cut by reducing the number of administrators last year (John Saylor, Ed Weissman) and hiring new ones from within (Eric Acree, Bonna Boettcher and Erla Heyns). We are also eliminating some positions through retirement and vacancies and filling other positions at a more junior level. In only a very few instances have we eliminated positions currently held by someone. Anytime there is such a cut, it is natural to be concerned about the security of one’s job. I want to reassure you that we have already notified the individuals who will be impacted by the financial situation. We wanted to complete this process as soon as possible so as to focus our attention on the work ahead.
Obviously with fewer staff we can anticipate a concomitant impact on our workloads. Lydia Pettis wrote to me recently, highlighting a quote from Skorton, in the Chronicle’s article about his town hall address: “We have to align the amount of work we’re asking people to do with the number of people available to do that work, and [we] cannot continue to just unload additional work on a shrinking staff pool,” he said. She wondered if we could report from time to time on some of the things that we have dropped / said no to / are no longer doing as a result of decreased staffing.
In the category of “saying no” we still have some way to go but there is some progress. We are reducing the number of foreign visitors that we will host at Cornell, looking carefully at those exceptional few we do support in terms of what will be gained for Cornell. For instance we recently said no to the University of Washington to train Burmese library school students in preservation with no financial remuneration to CUL. We are also declining to participate in a number of surveys and have limited the number of data requests that we will participate in.
In terms of the “no longer doing” category, we have dropped the number of paperbacks routinely stiffened by 90% and are reconsidering the processes around pamphlet binding and brittle books replacement. We eliminated our participation in the Big Red Bikes Program and have decommissioned our last physical server, so we no longer need to support server hardware, or, in most cases, the basic operating system software. Obviously these are just a start.
In some ways, it’s a lot easier to think about how to radically change how we are doing something rather than trying to just stop doing things. Frequently, however, investment is required to make this happen. We’ve been working on some of these things as part of the “automating manual tasks” work that Holly Mistlebauer has been leading. Several of the ideas collected have already been implemented or are in the process of being implemented. More such efforts will eventually allow us to stop doing some support activities, but we’re not there yet.
It is imperative that we find the means to take work out of the system. Sometimes efficiencies can be gained more by process changes than IT automation. We should all be encouraged to think about how the underlying patron/staff/service need could be met in a very different way. If promising ideas come up but will require some upfront effort, I am committed to making some one-time funds available to help make them happen. Please work with your supervisors and AULs to consider such improvements and let me know as well. Have a healthy and productive week,
Photograph by Carla DeMello, taken on July 21, 2015. This photo went viral, reaching nearly 14,000 people on Facebook with dozens of shares and retweets.
From: Research And Assessment
Sent: Fri 5/22/2015
Subject: Did you know? (5 year CUL trends)
The new CUL Statistical Trends Report is now available to Library staff. It analyzes changes between FY 2009 and FY 2014. Here are the major stories that the numbers tell:
To maximize access and save user time, we continued to emphasize the licensing of electronic resources over buying print. In FY14, 60.1% of our collection expenditures were dedicated to e-resources. There was a 24.6% one-year increase in the number of e-books, and a 3.2% increase in print volumes added. FY14 saw a 9% one-year increase in electronic serial titles, and a 3.1% decrease in print titles. With a 67.8% five-year increase for e-serial titles, overall serial titles increased by 27.7%.
E-resource use continued to increase, while all physical circulation use except reserves decreased.
Both print volume and e-book counts passed significant milestones in FY14. Volumes passed the eight million mark and e-books the one million mark.
Deep collaboration with other major research libraries continues to enrich the research environment at Cornell.
After three years of being a net ILL borrower, CUL is back to being a net ILL lender.
From FY09 to FY14, with additional one-time funds, materials expenditures increased by 21%, while expenditures in the staffing and general operating categories decreased by 4.6% and 9.3% respectively.
In FY14, CU introduced a new budget model designed to make campus expenditures more transparent.
After five years of decreases, showing a small increase in FY14, non-student staff FTEs seems to have stabilized at about 391 FTE.
The move of four key library CUL guides from the Olin/Uris web site to the LibGuides system in September, which was a major factor in the 312% increase in LibGuides sessions, highlighted the value of these non-course-specific, basic research guides which are used around the world.
While this report presents changes at the CUL level, unit-specific data is also available. Please contact us with any questions or comments you have.
For the entire announcement see here.
From: Tobi Hines
Sent: Thu 6/4/2015
Subject: 2015 CUL Art & Talent Extravaganza
We are excited to announce that the 2015 CUL Art & Talent Extravaganza will take place on Monday, October 12, from 11:30 AM to 2:30 PM in the Uris Library Cocktail Lounge. Mark your calendars now! Once we have our talent lined up, we will be sending out a detailed program of the day’s events, including the timing of the performances.
If you have a talent, hobby, or culinary skill you would like to share with your colleagues, now’s the time to sign up! There are many ways to participate:
- Display your arts and crafts – including paintings, photographs, drawings, fiber arts, pottery, jewelry, and more – in the art gallery.
- Show off your culinary skills by bringing in dishes and baked goods for your colleagues to sample in our culinary corner.
- This year, we will also have a beer and wine tasting to showcase the creations of CUL home brewers!
- Show off your musical, performance, comedic, or storytelling talents during the talent show.
If you are interested in participating in this year’s extravaganza, please fill out this short form: https://cornell.qualtrics.com/SE/?SID=SV_6kTABeiH3HToKcB. The deadline to sign up is August 14, 2015.
Please feel free to contact any member of the planning committee if you have questions: Deborah Cook (dc276), Ashley Downs (ald52), Tobi Hines (eeh53) Michelle Hubbell (mah94), Kim Laine (kl267), Pete Magnus (pam62), Matt Ryan (mrr15), and Johanna Williams (jf40).
Sponsored by the Library Forum Steering Committee
From: Anne R. Kenney
Sent: Mon 6/8/2015
Subject: Take One: June 8, 2015 (Parsing Faculty Survey Text Responses)
Awhile back I wrote about some of the top findings from the faculty survey that we conducted last October. At that point I mentioned that we also received about 200 pages worth of free-text responses. Assessment and Communications (A&C) has been busy coding and analyzing them, in order to identify any common themes and concerns. This complex task involved developing a set of representative codes and assigning these codes to segments of the text in a way to minimize coder bias and maximize reliability. Using the codes, A&C can not only produce statistics but also generate customized reports. The coding is now done, and I’d like to share some top-level findings ahead of the customized reports that A&C will be preparing for different functional groups and units over the summer.
- Positive comments outnumbered negative ones, and the most frequent, positive comments were related to collections and staff.
.... I’d like to thank the A&C staff for a job well done. To close, I’d like to share one lovely comment from the many that shows the faculty’s appreciation for your work:
“The library is CRITICAL to my profession in many ways. It not only provides exceptional and quick service, resources and illustrations (for teaching, lecturing, seminars, etc.) but also a solitude where one can be creative AND productive and not distracted from the chaos outside. Having that space for preparing lectures, grants, seminars, key note lectures, is truly critical and needs to be maintained, sustained, and respected.” Have a healthy and productive week.
For the entire announcement see here.
From: Anne R. Kenney
Sent: Mon 7/6/2015
Subject: Take One: July 6, 2015 (Announcing Strategies for Staff Renewal Website!)
I’m pleased to announce the launch of a new website that is devoted to staff renewal and derives from both the flipped All Staff meeting and the various suggestions and comments that were developed as part of that process. You will see that this website is quite different from the traditional sites we make available. Here is the link to the site: https://www.yammer.com/cornell.edu/#/threads/inGroup?type=in_group&feedId=5788082. It is built on Yammer, which focuses less on structure and presentation and more on enabling active development of the site through direct participation. We see this site as a place where we can come together to brainstorm, share stories and gain ideas on how to renew and take care of ourselves.
The primary focus of the site is on “conversations,” where anyone may post ideas or announcements and commentary. There is also a section on Information, which covers the four core needs that are critical to staff wellbeing and performance, as defined by the Energy Project. These include physical, through opportunities to regularly renew and recharge at work; emotional, by feeling valued and appreciated for one’s contributions; mental, having the opportunity to focus in an absorbed way on the most important tasks and defining when and where to get work done; and spiritual, doing more of what one does best and enjoys most and by feeling connected to a higher purpose at work.
For the entire announcement see here.
STAY WILD by Carla Elizabeth DeMello.
From: Oya Yildirim Rieger
Sent: Mon 8/3/2015
Subject: Amy Dygert Appointed as Director of Copyright Services
I am pleased to announce that Amy Dygert will join us as Director of Copyright Services on October 19, 2015. Our copyright expert extraordinaire, Peter Hirtle, Senior Policy Advisor, is retiring at the end of October so we'll be saying farewell to him as we welcome Amy.
Currently, Amy is the Copyright & Information Policy Adviser at the Syracuse University (SU) Library. With a JD and several graduate degrees, she has a valuable background in law, education, instructional design, communications, and project management. She brings a broad range of experiences including fielding copyright inquiries, negotiating licensing and publishing terms, developing legislative relationships and strategies, drafting deeds of gifts and purchase agreements, performing legal research on copyright issues, and advocating at the local and national level on copyright-related issues. She is experienced in educating faculty, researchers, and students about copyright and other areas of intellectual property and building a social media campaign to advance copyright knowledge. Also, Amy teaches communications law at the Newhouse School at SU.
Similar to Peter Hirtle's position, Amy will be working approximately 3 days per week. Her office will be at the second floor of Olin Library. We'll schedule a 'meet & greet' after she assumes her role to welcome Amy to Cornell.
Shirley Cowles, Mann Library
Mann Library bids a fond farewell to Shirley Cowles, Mann’s administrative assistant for the past twelve years. Shirley’s “can do” spirit and warm welcoming approach to all will be sorely missed! Shirley is off to Florida, where she and her husband will be starting their own business. Best of luck to Shirley!
Tami Magnus, Library Finance and Budget Office
Congratulations to Tami Magnus on her appointment to be the Executive Director for the Cornell Institute of Biotechnology. The Library held a party to acknowledge and celebrate her nine years of service on Thursday, July 16, 2015. We thank her for her dedication and perseverance in supporting the mission of Cornell University Library. Although we will miss her, we recognize the wonderful opportunity this provides for Tami to use her many talents.
Kathy Chiang, Mann Library
Kathy Chiang and Howard Raskin decided over a year and a half ago to retire on the same day, May 29, 2015. In doing so, they helped put in place a smooth transition of leadership at Mann. They requested a quiet exit with “no speechifying!” We promised no speeches, but at least we had a toast!
To Howard and Kathy…
Two of Mann’s longest serving, dedicated staff members.
So many things in Mann Library have your stamp on them.
We will miss you and all you have brought to Mann Library over the years.
Best wishes for your retirement, and
Kathy Chiang is celebrating two big milestones this year, thirty years of service and her retirement! Kathy arrived at Cornell from University of Minnesota in 1984 as Mann Library’s newly minted Numeric Computer Files Librarian. Since then Kathy has held a number of key public services leadership positions at Mann that have put her at the forefront of developing new technologies and services. Under her leadership, Mann developed expertise in managing research data files, consulting on GIS systems, and carrying out usability assessment, among many other innovative programs. Kathy also helped to shepherd both the design and construction of the new addition and the renovation of the Mann building, ensuring that the new spaces met the needs of users and staff. Kathy has most recently taken on leadership for Cornell VIVO and has championed the introduction of Symplectic Elements to enhance the quality of faculty publication lists in VIVO.
We are thrilled that Kathy agreed to return for a short post-retirement stint as the part-time VIVO coordinator with Deb Schmidle, so you will still see Kathy around until December. Congratulations, Kathy, on an impressive 30 year career at Cornell! (Mary Ochs)
David Corson, Rare & Manuscript Collections
RMC is losing not one, but two longtime colleagues to well-deserved retirement at the end of the fiscal year. As some of you know already, David Corson will be retiring at the end of June after more than 35 years of service to CUL. We will miss David’s regular presence in RMC but wish him all the best!
David first came to CUL in 1979 as the Curator of the History of Science Collections, but quickly became involved in central library administration. He was Director of Olin Library from 1984 to 2001, and in addition, he was Associate University Librarian for Social Sciences and Humanities from 1997 to 2001, with all of the then social science and humanities libraries on campus reporting through him. David was also instrumental to the design and construction of Kroch Library, RMC’s first and only home.
But for all his years at CUL, David has curated the History of Science collections, shaping their growth over many years and many changes. After coming down (literally!) to RMC in 2001, David has continued to build the collections, making significant acquisitions in a variety of areas, from physical sciences, biology, non-clinical medicine, and ornithology, to a recent acquisition documenting the history of telegraphy. David has also worked unfailingly to increase the use of the collection for teaching and research use, leading classes and tours as well as working with researchers, donors, alumni, and visitors one-on-one.
Special collections repositories have special security and facilities requirements, and we have been very lucky to have David coordinating these areas for RMC in addition to his curatorial responsibilities. He spearheaded the famous-in-RMC “sprinkler project,” a mammoth undertaking that entailed round the clock operations but had minimal impact on public services. He also led the perhaps even more complex RMC security system upgrade.
From my perspective as a new director, I have been tremendously appreciative of David’s generosity and kindness in this last year. I’m very glad that to say that we won’t be losing him entirely – he will be returning to volunteer with us to help with a few projects!
David has asked that there not be a big gathering to mark his retirement, but I know that many of you will want to stop by and wish him well or leave a note. We have a book available for signing at the front desk in RMC.
Congratulations, David! (Anne Sauer)
Tony Del Plato, O/K/U/ Access Services
Tony Del Plato began a second career as the Course Reserves Coordinator for Olin & Uris Libraries in 2004. Prior to joining CUL, Tony was chef and shareholder at Restaurant Moosewood (Tony was a benefactor of many delicious baked goods to CUL staff!). In 2013, Tony moved into a part-time Evening and Weekend Supervisor position in order to focus his energies on A Stone’s Throw Bed & Breakfast, in the Village of Interlaken, which he owns with his partner, Gina Nigro. Tony is a passionate advocate for healthy food and environment, sharing his passions with his colleagues and patrons. Tony also has a sense of fun that we will miss greatly; his evening reports on the happenings in the library were some of our favorites! Tony officially retired from CUL on May 17, 2015 and will be greatly missed by all at CUL. (Wendy Wilcox)
Tony was the night supervisor when students took over the A.D. White Library to film the Harlem Shake. Carla DeMello and Craig Mains put together a staff version called the ADWhiteShake to present as a gift to remind him of that interesting (and scary) time (i.e, the near miss on several lawsuits)!
Elaine Engst, Rare & Manuscript Collections
Elaine Engst celebrated her retirement at a lovely reception organized by Connie Finnerty and Donna Moore on June 17, 2015. There were many speakers including Anne Kenney, Tom Hickerson (former director of RMC) who travelled from out of town for the occasion, retirees Gould Colman (former Archivist) and David Brumberg (Librarian and Selector), Carol Kammen (Cornell historian and author), Anne Sauer, Elaine’s son Adam, and Elaine’s husband Chris. See below for some of her retirement announcement, and see also the Chronicle article honoring her career at Cornell.
Elaine Engst and Anne Kenney listen to comments at the reception; photograph by Carla DeMello
Elaine Engst retired at the end of June after 36 years of service to CUL. For the last 20 of those years, Elaine was University Archivist (in addition to leading RMC as Director for much of that time). Elaine’s continued presence in RMC has been an integral part of this year’s celebration of Cornell’s sesquicentennial, from her work to prepare the “150 Ways to Say Cornell” exhibition to her presentation of the Charter as part of the Charter Day ceremony April 27.
As University Archivist, Elaine worked with countless individuals, sharing her knowledge and enthusiasm with faculty, students, and alumni. One such alumnus was Dr. Peter J. Thaler, who remembers fondly the several occasions that Elaine made time for him when he was visiting campus. We can say that part of Elaine's legacy, in addition to her many other accomplishments, is Dr. Thaler's endowment of the University Archivist position so that it may continue as a position entirely focused on documenting, preserving, and sharing Cornell’s history. The Dr. Peter J. Thaler ’56 Cornell University Archivist will play a key role in ensuring that Cornell’s bicentennial celebration will be every bit as exciting as the 150th has been.
Elaine is Cornell’s fourth University Archivist. Her predecessors (Edith Fox, Herb Finch, and Gould Colman) each brought their own perspectives and passions to the position, as has Elaine. Elaine retires as the Dr. Peter J. Thaler '56 Cornell University Archivist.
I would like to say how gracious and generous Elaine has been in helping me to settle in in my first year in RMC. I’ve been incredibly grateful for her continued presence and having her on staff has really been tremendously helpful for me. And, having the chance to work with such an accomplished archivist has truly been an honor.
Elaine, we miss you already! (Anne Sauer)
Debralyn Muscato, Research & Learning Services, Maps & Media
It is with mixed feelings that I am writing this: after almost 30 years at CUL Deb Muscato retired at the end of April. At first I thought: “This is impossible, she is too young to retire…” She does give that impression, doesn’t she!? Maybe it is because in the course of all these years she has supervised, worked and interacted with many, many students, a lot of whom have stayed in touch with her after they have gone on with their lives beyond Cornell. We will miss her expertise in everything concerning student supervision, her smile and friendly attitude, and being a team player.
On the other hand, we are happy for her – now she will have more opportunities to spend time with her grandchildren in Maine and Oklahoma, gardening, yoga, antiquing, drawing and painting classes as well as building, as she describes it, her “cottage on our property in Maine this summer and walking the beach and enjoying the beautiful landscape and parks there.” It seems that she will continue to have a busy, busy life.
Happy next leg in your journey, Deb! (Boris Michev)
Photograph of Deb at her party by Carla DeMello; other photographs provided. Deb much prefers photographs of her grandchildren over ones of herself.
Howard Raskin, Mann Library
Howard Raskin and Kathy Chiang decided over a year and a half ago to retire on the same day, May 29, 2015. In doing so, they helped put in place a smooth transition of leadership at Mann. They requested a quiet exit with “no speechifying!” We promised no speeches, but at least we had a toast!
To Howard and Kathy…
Two of Mann’s longest serving, dedicated staff members.
So many things in Mann Library have your stamp on them.
We will miss you and all you have brought to Mann Library over the years.
Best wishes for your retirement, and
The paragraph below appeared in last year’s August issue of Kaleidoscope honoring Howard for 30 years of service:
After thirty years at Mann Library, Howard is one of the mainstays of Mann’s public services operation. Howard came to Cornell in 1983 as the Circulation/Reserve Librarian at Mann Library. He was quickly put to work on the team to select the first library management system for the Cornell University Library. Over the years, Howard has spearheaded a number of innovations in Access Services, bringing new technologies to the Library’s circulation and reserve operations. More recently as Head of Operations and Program Outreach for Mann Library, Howard has provided leadership for several major space planning initiatives and book moves at Mann and strengthened Mann’s outreach programs. He has also been instrumental in developing Mann’s next generation leadership plan and mentoring staff moving into leadership roles. Howard is a constant advocate for Cornell students and is always looking for ways that the Library can better meet their needs. Mann Library has been very lucky to have Howard as a member of the staff for many years. Congratulations, Howard,
on thirty years
at Cornell! (Mary Ochs)
Photograph by Carla DeMello
Good-bye and good luck to
- Don Beyer, DSPS
- Kathy Chiang, Mann Library
- David Corson, RMC
- Shirely Cowles, Mann Library
- Tony Del Plato
- Elaine Engst, RMC
- Gwen Glazer, Assessment & Communications
- Bill Klinko, CUL-IT
- Tami Magnus, Library Administrative Operations
- Alan McCarty, CUL-IT
- Deb Muscato
- Jaron Porciello, DSPS
- Hoard Raskin, Mann Library
- Joe Skovira, CUL-IT
- Sarah Vargason, LTS
- Carissa Vogel, Law Library
- Chris Westling, CUL-IT
who recently left the Library.
The Lighthearted Library: Cartoons by Betsy Elswit
Below is the cartoon we left you with in April and the captions sent in by your co-workers. After them you will find another new cartoon waiting for your insight and sense of humor. (Photograph of Betsy Elswit by Shirley Cowles)
Here's to the Library for recognizing our need for collaborative spaces! (Elizabeth Teskey)
Soft seating slouches in the midst of real research. (Matt Morrison)
Wow, these books make such a great backdrop for our café! Great decorating idea. (Margaret Nichols)
We'd better party hardy now, because when the librarians catch us they're going to throw the book at us. (Robin Messing)
Could I get a side of fries with that? (Matt Morrison)
Production has stayed the same, but these new staff digs have really helped morale. (Steven Folsom)
I'd like some of that pizza please! (Ada Albright)
AND HERE'S THE NEW ONE:
Credits: Kaleidoscope is published bi-monthly except June and July
by Cornell University Library. Editor: Elizabeth Teskey, Layout: Carla DeMello and Jenn Colt-Demaree